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Steam Gift Disappeared ???

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TheNomadicViking

Hey guys and girls. I was Gifted a copy of Magicka yesterday and after clicking Open and Add to library it just vanished. I have no Idea what happened Ive also done everything possible to try get my precious gift back with no luck (Email retrieval,Check Inventory,Wait 12 hours encase Inventory is glitched,contacted support with no reply in the last 10 hours) If any of you have any news that could help me I would be forever grateful .

13 years ago*

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26 Comments
a100Axolotls

It's not on your library?

13 years ago
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TheNomadicViking

Like I said I really have Tried everything and its not in my library , I have the Email that says I was sent the gift but no gift .

13 years ago
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Alchemistlord

It has happened to me when a friend gifted me Orcs Must Die! If I am understanding you correctly, all you need to do is just wait. Steam is getting overloaded and your gift will eventually appear.

13 years ago
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TheNomadicViking

How long did you wait ??? Ive Been waiting for nearly 19 Hours

13 years ago
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wFPwnz

There are people who have waited for over three years to get Steam Gifts when the system bugs out, you pretty much need to contact support or you could be waiting this long too. Try clicking on the little envelope at the top of the Steam Window (by the default minimize, maximize and close buttons).

13 years ago
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Raiden

I hope you made sure that you didn't have the "installed" filter on when you look at your library :/

13 years ago
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TheNomadicViking

Thanks but I dont have that filter on :)

13 years ago
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AliSama

open a trade window and close it. it will fix it.

13 years ago
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TheNomadicViking

I tried that but it didnt help thanks though :)

13 years ago
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TheNomadicViking

BUMP !!!

13 years ago
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nightwolf

Have you restarted your Steam client already?

13 years ago
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TheNomadicViking

Yes that was the first thing i did :D

13 years ago
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TheNomadicViking

Yes that was the first thing i did :D

13 years ago
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UltraJesus

Whenever I unpacked a gift the item would be bugged in my inventory til another trade, but it'd still be on my game list. Sorry can't really help.. uh On the steam client click your profile name to go to your account history. See if you have that game listed there as a Gift/Guest Pass.

13 years ago
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TheNomadicViking

Ok so Im really Astounded here on my Account it doesn't even list Magicka but I swear I have a Damn email saying ive been sent the gift :/ ... I dont know WTF is Going on ... Ill talk to me Friend ...

13 years ago
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roguesas

try going on the steam store page for Magicka and see if it says You already own this game Play Now. If it does then press play now and it will start downloading.

happened to me when i got a gift from steam.

13 years ago
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TheNomadicViking

I think That there might me sort of blockage from steam cos my friend lives in Hong Kong and I just read that there is no relation between the Game and my Steam profile so I think Only support can help me from here onwards but thank you and everyone els for the Help and Input . :)

13 years ago
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Incog

Happened to me too. 2 hours later it showed up in my inventory. Just wait it out.

13 years ago
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TheNomadicViking

31 Hours and NO reply from Steam Support and I Still cant retrieve my game :(

13 years ago
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deadlyhabit

well i was trading someone yesterday coal for hl 1 and we both got tade history entries, his saying it got sent and it disappeared from his inventory and mine saying just the coal was sent. i never got the game, he never got the coal. the game is out of his inventory, the coal is still in mine. been well close to almost a day with no response to our support tickets or resolution.
seems to be a common problem with the servers being overloaded

13 years ago
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TheNomadicViking

this was not a steam trade I was Gifted a Game

13 years ago
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jegersej3211

Have you tried going to the "games" in the top bar of your steam client, and then press "Manage gifts" or something like that, then maybe it will be there?

13 years ago
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TheNomadicViking

LOL have really tried everything that I can possibly do (including checking gift manager) thanks dude but I think Im not gonna get a chance to play magicka since my copy was eaten by steam :/ lol

13 years ago
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Pur3Bolt

It send you to the Steam inventory if you have Beta, not sure if it does that w/o beta too.

13 years ago
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TheNomadicViking

Yeah it does send me to inventory but nothing is there what should I do ???

13 years ago
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Pur3Bolt

I would wait till Steam Support replies(since the sales are up you'll probably have to wait about 4 days before you'll get a reply). I really have no idea what went wrong. Did the friend buy the game or got it for free? If he bought it then the gift was maybe revoked. :S

13 years ago
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Closed 13 years ago by TheNomadicViking.