I gifted a game and sended but the winner don't check that he received it.
I tried to contact him via steam but he don't answer.
I sended the game and he actived the key on his profile
What I should do?

9 years ago*

Comment has been collapsed.

Contact support with proof you sent the gift. Them having the game in their library now helps you too!

They can mark it as received for you if the winner doesn't.

9 years ago
Permalink

Comment has been collapsed.

i wish there was a filter for this everytime.

9 years ago
Permalink

Comment has been collapsed.

You should wait for 3 days and if he doesn't respond then go to your giveaways and click on Request New Winner, but he may as well be too busy to check his e-mail so you may want to wait a bit before doing that (One guy I sent a key to replied after 12 days and, unfortunately, by that time I had resent the key to a new winner, but, this guy turned out to be nice and said he was okay with it, so all's well that ends well)

9 years ago
Permalink

Comment has been collapsed.

"I sended the game and he actived[sic] the key on his profile"
if he follows your advice, he's going to have quite a nice time

9 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.