It's gone now, WaxWorm was right I just had to restart Steam. I only had like 1 hour played from when I tried it around launch. Having to be concerned about getting a permeant visible mark against your account for such a heinous crime is insane, thanks for making the thread :)
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This is not a VAC ban but a so called Game ban. It is also being shown on the player's profile.
Two important points in there:
1.
Will Valve review developer requests for banning in any way?
Valve reserves the right to revoke access to the system if the developer abuses it.
2.
Do players have the ability to appeal bans?
Players should contact the game developer if they wish to appeal a game ban, since the developer has the data describing why the ban occurred.
You can find the third-party game's support contact information by selecting the game in your Steam Library and then on the right hand side select "Support" from the tabs available above the "Activity" section.
So affected people should first appeal in mass to Amazon via the Support link on the game's page in their Steam Library. And they also should report this in mass directly to Steam so they can decide if this is an abuse of the system.
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it is a vac ban looked at some of the recent reviews and all have a ban on their steam accounts from this crap
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oh well the point is someone would think it is like i did and it still acts bad as one comment says they no longer can play Rust because of this
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It's not VAC, won't prevent you from playing multiplayer games like TF2, Dota2, CSGO... but it will still show on your profile in red letters for 7 years and people will look at you with suspicion when for example, trading, adding friends and gaming competitively...
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someone said the can't play Rust because of this problem
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Sometimes things aren't always what they seem. If they were family sharing with another person that was banned then the ban would affect them on their account as well. Unfortunately sometimes people will add things to situations to try to make them appear worse. I'm not saying this is what is going on, but I just wanted to mention it because there's a possibility there's more to it.
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I had this in my library, not even sure when I played it. Removed it, thanks for letting me know.
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I've never played it but don't want to risk it. Thanks.
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That's really horrible for the people who didn't do anything to derserve that. I'm really curious to know how this is all going to play out.
I do want to mention that some of these bans might be due to previous things like using a VPN, which is against their TOS and it's bannable. So for example say someone was playing with a VPN at the end of November and then stopped playing the game, if they didn't do a check till now even though the person didn't play the game since November the ban would happen today with the check.
EDIT:
I wanted to mention there's like 80 people on my friend's list who have played Lost Ark and the hours range from .02 hours to 3,500 hours. There's some of them that have played recently, in several months, as well as years. I've looked at every single one and none of them have a ban.
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o read the forum on steam, and most Profiles seems, how to say it, suspicius at least.. most ones have very low level/games... and others that make me doub, like 9-11 years old accounts.
maeby they used some hack? or have installed some program and forget to desable it, like cheat engine for another game, and this one "track" this
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In general you'll find more lower level profiles with less games and less years, than profiles that have thousands of hours, hundreds of levels, and thousands of games. If everyone could get thousands of games, they wouldn't spend their time with lost ark in the first place, just saying.
The vpn thing makes sense, but I've also seen profiles banned from everywhere and of all kinds looking at the discussions, low levels, high levels, few hours, many hours, in general they don't have a lot of games on their accounts, which makes sense, etc. so maybe they used some filters to try and target more profiles from inactive people, which makes no sense to me.
Seems to be a false positive and will probably get revoked.
Lucky me I guess, I think LA is dog water, so I never even tried it out, it is added to my acc tho, but with 0 hours if they ban me, we'll have a good laugh about it.
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Dafuq?! This is easily one of the most idiotic and incompetent things I have ever witnessed regarding gaming. I can't fathom the incompetence shown by all involved. I really can't.
Thank you for the thread, NB264. I immediately removed it from my account. Last time played was on March 22nd 2022, so I could be one of the affected accounts.
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I think you'd know if you were. There'd be a "game ban" on your profile and you'd get that pop-up inside steam that can't be closed until you confirm you read it. But since they do these "sweeps" in periodic waves, better safe than sorry when the next one hit.
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Good thing I've never played this one, this whole situation is scary enough for me to stay away from any game published by them, I think that in terms of public image they just shot themselves on the foot so hard that they lost the entire leg.
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fucking amazon, got it removed, glad i didn't played it
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How can Amazon be SO STUPID!!! This is so damn stupid. No way people are going to trust amazon, like ever. I know I wouldn't.
Greetings Heroes of Arkesia,
Following a recent wave of bot bans, we’ve seen an increase in ban appeals from players who have been incorrectly impacted by these bans.
We have determined the error that triggered these false bans, and are actively working on reversing them for all affected legitimate players regardless of whether a support ticket who has been filed. In the meantime, you are still welcome to submit a Ban Appeal ticket to Customer Support so that the team can more quickly assist with restoring your account and removing all penalties.
Thank you for your reports and patience as we work to make this right with affected players.
Apparently they admit they screwed up
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I like how they also admit to basically just banning people at random without being 100% certain they are cheaters. "we’ve seen an increase in ban appeals from players who have been incorrectly impacted by these bans". Like yeah if it was a smaller number we'd assume they're lying cheaters and ignore them, but since so many people complained, maybe we actually did do something wrong.
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Nice, I remember that suring its Steam releae by clicking the advert banner (one that automatically activates itself at the start of Steam app with list of noteworthy ongoing promos and releases), instead of being redirected to its store page to check it out, it just got added to my account.
That's 2nd scammy move for this game, wonder if there'll be a 3rd.
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Looking to fix it, apparently. Still a deplorable situation.
https://forums.playlostark.com/t/false-bans-following-january-bot-ban-waves/505020
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Thankfully i was not affected by this, but, knowing Amazon, i wouldn't be surprised if it happened again.
Would removing the game from your steam library actually helps prevent that? I feel like your steam account would still be tied to it somehow.
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not affected by this, but, knowing Amazon, i wouldn't be surprised if it happened again.
This is exactly why I posted. If someone is affected, it's too late to warn them. This was for the rest of us who were not affected this time, but might be in the future.
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I get that and i'm glad you shared it, that was not the point. My question was, if removing the game from your steam library actually helps prevent that as i read somewhere else that it does not. Considering your steam account is actually tied to the game login itself.
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Banning players for not playing the game? That's terrible.
I hope other companies doesn't follow this kind of practice.
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At least once I'm glad a game isn't available in my region :D
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I have been afk hour farming that game till dec 23 and it seems that it saved my acc for now lets hope the devs reverse the game bans for ppl that got banned
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tl,dr; Amazon is banning inactive accounts, and if you played through Steam, it could show as "game ban" on your profile, and from there it's an unreliable battle to get it reversed.
Some sources:
Complaints worked, they are reversing bans for everyone involved. If you got banned and it's still on your profile after a while, contact their support.
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