Submit a support ticket here: http://www.steamgifts.com/support/new
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The gift doesn't magically appear / transfer :D
You're supposed to have the gift within a week after the giveaway and deliver it within that time, through one of the options provided by steam :)
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My question is, for example i do a giveaway of a game that i don't have. The giveaway has already ended it has chosen the winner, and now what? What will happen if i don't send him the gift ? How do i send him the gift ? Or does it automatically send the gift ? Thanks for help
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