But its a problem with the original billing, not a problem with the trade.
Comment has been collapsed.
^ This
If it was a trade, Valve would have givent him back whatever he traded for it. But since it was a gift, they won't do anything.
Comment has been collapsed.
What's wrong with you? Steam support already explained to him, that there were problems regarding the purchase of the gift. This means that the person who gifted the game could have gotten it with some sort of a scam. Why the hell do you blame Steam support when you nimwits cannot understand something as simple as this? Damn, illiterate people piss me off...
edit: and what the f* do you expect from Steam support? They won't buy the game for you, you know? Jeez...
Comment has been collapsed.
There's no policy on stuff given away, that's the responsibility of the people giving and receiving, to be fair about it and not pull a stunt like this.
They have no obligation to return you the game, the blame lies with the person giving it away then taking back his money or sending a support ticket saying he didn't intend to make that purchase.
Only thing you can do is report him on here and hope for a lifetime ban from steamgifts for such an act. I consider it the lowest of the lowest to do a chargeback on something you've given away.
Comment has been collapsed.
fedexx2 received a tradeable Steam game, the original buyer of said game probably canceled the payment -> fedexx2's game has been removed.
So how would this outcome change if the game was gifted by mail?
Comment has been collapsed.
"Our records indicate that your account received the game via a successful Steam Trade. Unfortunately, our records indicate you did not trade away any items/gifts in return for the game on your account. Unfortunately, we will be unable to replace the game."
Steam probably thinks he scammed him for it.
Comment has been collapsed.
If he had traded something in exchange for it, they would have been able to give him back the game he'd have lost in the trade. Since he traded nothing in return, they have nothing to give him back. Wether it was gifted or traded doesn't make any difference.
Comment has been collapsed.
Possible, but I doubt it.
I had a similar problem, where a game in my library has been revoked 4 months after a trade.
Steam support also wrote "... we will be unable to replace the game" - but they restored the items I lost in the trade. So my guess is, they will just never replace what you have received in a trade, but instead only stuff you have traded away.
Comment has been collapsed.
Apparently this line <<Unfortunately, our records indicate you did not trade away any items/gifts in return for the game on your account.>> so it seems like he (fedexx) scammed the gifter, because there was no trade involved even though it was a trade.
Comment has been collapsed.
Have you tried contacting the gifter? If you can't resolve this with him, I'd say mark the gift as "Not received" and move on.
Comment has been collapsed.
Yes, you can. Although you obviously shouln't be able to. IMHO, you should have to make a ticket with support for such a case. I've seen it abused by people who traded their winnings away and marked it as not received later on to avoid being suspended for not activating the gift on their account.
Comment has been collapsed.
Submit a support ticket with all information that you have ASAP to SG.
I think somebody did a number on you and asked for a cashback.
Comment has been collapsed.
How does a game get pulled six months after it should have been paid for?
Comment has been collapsed.
As far as I know it's the second time it happens here at SG. Damn scammers, I hope he get ear raped by a cactus with gonorrhea
Comment has been collapsed.
I'm sure they do by now. But the problem is the payment for the game that fedexx2 got was probably charged back or something similar. Therefore the game hasn't been paid for and Valve took it back.
It's like receiving stolen goods. Even if you pay for the item and have all the proof to back that up, if the item was stolen it belongs to the original owner and you're left out of pocket.
It's a shame to see something like this happen.
Comment has been collapsed.
Actually, stolen goods aren't that easy to get back. If you'll prove you bought it "in good faith", there's big chance you might not lose them, or get your money back from owner.
Just look at all those stolen paintings that appear here and there on some auctions - if museum want it back, they must pay for them.
Comment has been collapsed.
It could be that he used a VPN to buy the game for cheap from Russia and then gifted it to you that way. I've seen people do that, too, and they're after you because you didn't "trade a game back." It doesn't make much sense that they'd claim you didn't give something back unless they think you're trying to screw them out of money.
Comment has been collapsed.
88 Comments - Last post 8 minutes ago by UltraMaster
24 Comments - Last post 22 minutes ago by MRWITEK
64 Comments - Last post 40 minutes ago by pizzahut
43 Comments - Last post 1 hour ago by valdrak3
643 Comments - Last post 3 hours ago by Yorickmeister
177 Comments - Last post 5 hours ago by wigglenose
286 Comments - Last post 7 hours ago by hbouma
52 Comments - Last post 1 minute ago by pampuch721
108 Comments - Last post 3 minutes ago by lext
9,674 Comments - Last post 4 minutes ago by CurryKingWurst
29 Comments - Last post 16 minutes ago by Lugum
921 Comments - Last post 17 minutes ago by Arwiee
28,927 Comments - Last post 22 minutes ago by ManOman
38 Comments - Last post 29 minutes ago by Silentrets
About 6 months ago I won Saints Row 3, I added to my library but didn't play it very much.
But some days ago the game wasn't anymore in my library, so i called the steam support:
<<It appears the gifted title has been removed due to a billing error in the original purchase.
Our records indicate that your account received the game via a successful Steam Trade. Unfortunately, our records indicate you did not trade away any items/gifts in return for the game on your account.
Unfortunately, we will be unable to replace the game.>>
FUCK ;_;
Comment has been collapsed.