4 days for a response/resolution. That's actually not bad at all for Steam Support. I'm genuinely impressed.
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They do. During one of Steam sales I waited only a day, when I didn't receive the funds though I completed a payment.
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One could argue that everything on Steam involves money. Trade scams, hacked accounts, refunds, etc.
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Thats too fast response I must say!
Difference due to exchange rate fee is 50.61 USD!
Well even if they are not right you still gain.
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i know i gained from exchange rate .But excluding that I received 50.61 equivalent extra.
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well when they want to offer the money to you free accept it :D
and make giveaways region locked problem solved
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I told you they would give you an automated response.
Basically they have no idea you got paid twice
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Well if they dont have an idea and that was BOT reply then when checks are made as sum wont add up it will be traced back and removed
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I dont want to give him bad advice about what to do with the money, but i highly doubt Valve acts after such mistakes.
when theres a price error, they dont remove the game from your library either
It's done, maybe someone will pay for it, that someone wont be the customer
especially after receiving a greenlight telling him it's his money
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Wow. Well that's quite the awesome response. Karma, anyone? :)
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Wheter your money doubled their value in some days or you got an answer from a bot XD
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See? It turned out great for you and it also proves you have some good moral values :)
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who says steam support is always useless? even uselessness is quite useful sometimes as we can see. thank you, steam bot.
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Lucky you.
So you're gonna make a AAA-game giveaway now? :p
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Wait, wait, wait... Steam support responded in 3 days? And it's not completely unrelated nor in Russian? What sorcery is this?
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This is unexpected, understatement of the year. :)
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very nice, congrats (both for the money and the quick reply xD ).
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If I were you, I would try to avoid any lightning strikes.
The chances to get such a response from steam support < getting hit a a lighting
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previous thread
I am creating this thread for those who wanted an update on steam's response. I received following response from steam -
"Hello VIRAJ,
Thank you for contacting Steam Support.
We apologize for the delay.
The amount you received is correct. The difference in price is due to the exchange rate fee.
If you have any further questions, please let us know - we will be happy to assist you."
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