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I officially goofed I think...

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Chirimorin

Today a giveaway ended and I mindlessly sent the key to a user and marked the gift as sent.
One thing I forgot to do, was check the users steam account which already had the game in it.

Since it's a key I sent through the mail, I can no longer get it back except for hoping that this person is nice enough not to use it (no way to check since it's a key though).

What would be the correct way to act in my situation? I can provide another key to a new user if it's rerolled and the user used the key already but I'd rather not since I have a friend who might be interested in it.
I did not request a reroll yet since I already sent the key.

11 years ago*

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10 Comments
whitdemon

i think you understood already that you are buying another copy of the game... :/ i'm afraid...

11 years ago
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This comment was deleted 2 months ago.

11 years ago
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AtomicWoodchuck

Contact the user. If they can convince you/support that the key is unused, you should be able to get a re-roll.

If we're talking about the Dungeon Defenders collection, they may have entered for the DLC. While it's good etiquette when you own the base game to check this is ok with the gifter, many don't. It could even be an honest mistake, where he/she bought the game and forgot to remove their entry.

Moral of this: Always check your winners and, where possible, try to give keys via Steam chat, so that they have the chance to decline, or explain themselves...

11 years ago
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ACorpse

Give the key to a friend to use. As soon as possible. Can't reroll it for the reasons already mentioned.

11 years ago
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Gainja

How do you know the game in the account isn't from your key, since you didn't check before you sent it?

11 years ago
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Galindo

Was thinking the same. I belive you should do nothing, next time check it first.

11 years ago
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giijs

Me2

11 years ago
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bull21

Report him only if you're certain he DID NOT break any rules. Give the key to friend to try it - if it works = awesome. If not, it was activated and... well, shit happens.

11 years ago
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Rhodoknight

haha nice edit (Y)

11 years ago
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Kondratizator

Are you talking about Dungeon Defenders Collection?

With base game in his library he entered only for DLC.

You didn't set special rules, so basically there is no criminal :)

This games is bundled, no big deal.

Never send key by e-mail, use steam chat.

11 years ago
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Closed 11 years ago by Chirimorin.