All Dojini keys from Go Go Bundle Limited #79 were revoked. You should inform the giveaway creator. IMHO the best thing would be to get the giveaway deleted.
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unfortunately I can't blacklisted plus when another left a message for this on the giveaway he didn't answer :/
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Which category was the ticket you made one year ago?
If the giveaway creator is not responding you can make a ticket (with "other" as category) to ask support to change the giveaway feedback to not received like EpicKK suggested below. You should also try to provide some prove like a screenshot from the message from steam. If you didn't made one go to steam support page and search for Dojini. You should see something similar to my screenshot below (but probably not in german and of course for Dojini and not City of Chains).
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Yes it was other,I lost the screen that said the exact message but got a similar screen as you showed few days ago to have it ready but still no reply.
For some reason my ticket fell through the cracks it seems,no idea why.
Thanks for the suggestion though.
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The ticket numbers are pretty high https://www.steamgifts.com/stats/community/support so I guess it just might take longer. Although a year is already a pretty long time. For sgtools I made a post to let knsys know about dojini https://www.steamgifts.com/go/comment/YXvLWUo. IIRC he whitelisted such games with revoked keys in the past.
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The ticket numbers are pretty high
The answer is "No"...
From the start of the year 2018 we have fewer tickets per every month.
Between the years 2018-2021 (3+ years!), there were +120.000 tickets, near 40k tickets per month, with decreasing tendency.
In year 2016, we got 116k tickets.
In year 2017, we got 121k tickets.
In year 2018, we got 55k tickets.
In year 2019, we got 30k tickets.
In year 2020, we got 31k tickets.
So over the last 3 years support still getting less and less amount of tickets.
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You're right. I meant the number of open tickets in each category not the number of tickets overall.
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At first look, it looks like the number of tickets is rapidly increasing.
But if you closely look at collected data, it's a bit different...
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As an user with a backlog of games that I reaaaally have to play, maybe here is a big backlog if tickets pending
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You are absolutely right, there have been significantly fewer tickets created the last few years. I just thought that the number of open unresolved tickets in each category is pretty high right now. Maybe I'm completely wrong but if I remember correctly there were a lot less unresolved tickets last year.
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It probably didn't fall through the cracks. From what I've seen and been told, it's not unusual for tickets in certain categories to remain open for months/years with absolutely no update.
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Oh, I know that, and I'm by no means criticising the volunteers. There's only so much they can do when they're up against all those tickets.
It doesn't negate the fact that months-years waiting is an excessive time for a response though. There's clearly a lot of room for improvement, whether that be further recruitment or changes/safeguards to the system somewhere to help prevent there being so much need to submit tickets.
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No system is perfect and yes there's always room for improvement. When you see the breakdown of tickets by type too, I mean... 90% of the tickets just managing users, reports and suspension and unsuspensions, damn.
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As at46 said, the best course of action would be to contact the giveaway creator, explain the situation to them and have the giveaway deleted so you don't get flagged anymore on SGtools (of course, they would need to open the ticket asking for giveaway deletion).
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Just a hypothetical question- what happens if the giveaway creator isn't active anymore?
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I can't contact him,he has me blacklisted and when abother one did on my behalf he didn't answer,so I guess inactivity or on purpose,can't know :/
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My understanding of site practices is that a winner just needs a screenshot of the key revocation message, and that's enough for the winner to get the feedback changed by staff. That is to say, contacting the GA creator or soliciting them to delete the giveaway is not only necessary, but entirely tangential to the matter. Rather, the latter aspect of that would be poor advice, as it'd obligate the winner to agree to a deletion when they may qualify- and desire- a replacement instead.
Similarly, if an issue is caused by a confirmed mass key revocation, any GA creator involved was previously given an exception in their being allowed to delete without winner approval. Meaning that in this instance, neither party should really need to involve the other, as staff should be able to resolve the matter fully just by engaging with the two individuals directly.
Do let us know if either aspect of site policies has since changed.
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A Steam Product code you activated has been removed from your account.
12 Oct, 2018
Dojini
Found out about half month ago that sgtools now flags me as having unactivated wins for not having this
Help please.
EDIT: Can't contact creator he has me blacklisted,when another made a reply at the giveaway on my behalf he didn't answer even then,so I guess he may be inactive,or purposly not answering.
EDIT 2: Dojini has been added to the whitelisted games of sgtools so I guess that's resolved now,from sgtools side at least! Thank you all and especially at46!
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