I've just received a Steam Support notification telling me my Thief Gold (I got a free key, but I don't remember where, I'm sure it was not from Amazon) has been removed of my library because a problem with the Payment (?)

Anyone else getting this with Thief Gold keys? What should I do?

10 years ago*

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Same here, I snatched mine from some generous or "generous" gifter on this forum. Well it was free, so I pretty much do not care.

10 years ago
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It's weird, I dont really care, as you said, it was free.

But I dont really like to be tagged by Steam Support for a payment problem when it was a free key...

10 years ago
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Well, you have a point there. But in this case I literally wouldn't know how to address that issue to Steam support. Say something like "I'm not a scammer and I got this key as a random drop on a forum while it was supposed to be given out on a personal basis via Facebook"? I am not sure that will make the matters much better.
Apparently your case is different so you, indeed, could contact GMG on the matter.

10 years ago
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Where is the non literal sense of not knowing how to address the issue?

10 years ago
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Probably disabling keys from users who grabbed multiple keys.

10 years ago
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My thoughts exactly.

10 years ago
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Hopefully :)

10 years ago
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I got my key by my own.

10 years ago
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That would be great!

10 years ago
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the keys where from GMG newsletter. Mine sits still in the library, but I got it by my own

10 years ago
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YES! It was from GMG!
But I got the key by my own, and that's why I'm surprised it has been removed.

10 years ago
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Contact GMG

10 years ago
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When did GMG give out the Thief codes?

10 years ago
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Im surprised too

10 years ago
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At least they took a step concerning hoarders I guess

10 years ago
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Still got mine. It was the free promo key from Amazon if I remember correctly.

10 years ago
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So this not affect Thief Gold keys obtained from Amazon?

10 years ago
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My thief gold from amazon it's active.

10 years ago
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Got mine from Amazon, still there in my library.

10 years ago
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I am unaffected luckily. I got my key from amazon as well.

10 years ago
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I got mine from Amazon and it is active.

10 years ago
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Mine is still there also.

10 years ago
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same here, got my throught trading -.-

10 years ago
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Maybe people who massively abused it got in trouble.

10 years ago
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There is, still.

10 years ago
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Deleted

This comment was deleted 6 years ago.

10 years ago
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I got mine from Amazon and it still is there.

10 years ago
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+1

10 years ago
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I broke into a neighbour's house while he was asleep, and stole his Thief code.

It's still showing in my library.

10 years ago
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Please i have the same problem...i got the RUST game from trade..i gave 6 keys for this and today the game removed from my librady because of payment..please do something

10 years ago
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Huh?

Nobody on here can do anything. You could try contacting the person you traded with, but I expect they're fully aware of the situation, and won't have any interest in talking with you about it...

If it was a giftable copy which you acquired via the Steam trading window, you'll get your keys back (although you may have to raise a Support ticket if they haven't been returned to your account automatically).

If you traded for a key, you're out of luck, and the only thing you can do is learn from the mistake...

10 years ago
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what kind of contact i must to do?for games or steam problem?

10 years ago
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If you traded for a giftable copy, you can go here to raise a support ticket. Obviously if you traded for a key, you shouldn't waste your time, as all you'll get from Steam Support will be a lecture on the dangers of key trading.

Good luck, and hope you get your stuff back :)

10 years ago
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btw i traded it from cs go lounge players :/

10 years ago
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Sorry, but I'm not familiar with CS GO Lounge. Does that mean you traded it in a straight swap (keys for giftable copy of game) via the Steam Trading window?

Also, did you check the user's Steamrep and Steamtrades profiles before trading? It's always worth doing a little research on who you're dealing with before you press that green button :)

10 years ago
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It still in my library. I got it from amazon.

10 years ago
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I dont care, I own the last Thief anyway :) I still have Thief Gold in my library.

10 years ago
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Closed 10 years ago by TurboChuso.