So I received 2 humble bundle links (Natural Selection 2, Guacamelee! Gold Edition) and I type in my e-mail correctly (checked twice!)yet I receive nothing, I lost like 2 games that I worked hard on from Tremor games. I contacted Humble bundle but they won't respond!

Help? :(

10 years ago*

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what's erreur you got !

10 years ago
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for humble bundle links you see three case :
1- name
2- email
3- confirm-email

10 years ago
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I think you need to create an account at humblebundle.com to redeem those games.

10 years ago
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No, you don't need account to redeem games.

10 years ago
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You're right, but I still think it's easier to redeem the games if you have an HB account.

10 years ago
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It takes some time to receive the email, wait at least 24 hours...

10 years ago
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10 years ago
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You did that once. More often, it takes time. Check after a while.

10 years ago
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I've always gotten my Humble Links immediately.

10 years ago
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You're lucky. Just that.

10 years ago
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C'est plutôt à Tremor Games qu'il faut s'adresser si les liens viennent de là-bas... Quand tu essaies d'entrer ton mail, les url ne disent pas que les gifts sont déjà utilisés ?

Si les gifts ont l'air encore valables... Tu n'as qu'à attendre. Assure-toi que l'adresse e-mail que tu renseignes soit celle de ton profil Humble Bundle.

10 years ago
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I received games before normally but now nothing. 2 days passed after I ordered my game to be sent to my email but still nothing.

I receive messages from other sites normally like Facebook, Green man gaming etc.

Weird, I just want my games. :/

10 years ago
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10 years ago
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check your spam inbox if nothing just ask someone friend to process first step than he send you link foir claim

10 years ago
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You got it wrong, I did receive the link to my humble bundle link but when I type in my email adress I receive nothing.

And what do you mean "Someone friend to process this step"? I can't do anything, I can't even send the keys to my other email adress.

10 years ago
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so you mean link already claimed and you received nothing !

10 years ago
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When I first typed in my email everything was normal, it said the game is sent to my email adress but I checked it and haven't received anything.

10 years ago
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What happens when you fill in your email again? Does it say it is already redeemed?

10 years ago
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you have never bought a humblebundle have u?

10 years ago
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Yes it says it is already redeemed when I click the same link and when I type the same email it says that I should receive the email shortly check you spam filter bla bla. But I have been waiting for Guacameleee! 2 days.

10 years ago
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check if email deleted !

10 years ago
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Nope, not deleted.

10 years ago
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so you should contact humble bundle and they verify !

10 years ago
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I did but they aren't responding, I contacted them again with the bundle links so they can hopefully do something about it, God damn!

10 years ago
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Use the key resender on HIB, is it that hard?

10 years ago
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I did. Still not receiving anything.

Tried making an account on HB and they sent me the email confirmation message and I received it normally.

10 years ago
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Well then that probably leaves only you entering the email incorrectly when redeeming :x

Hopefully the support will be able to help you with that.

10 years ago
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And yeah, let's just hope the support helps me, but how long does it take until they see my message?

10 years ago
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The weird thing is that I DO enter the email correctly.

I checked every single letter of the email when I entered it. >_<

10 years ago
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10 years ago
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Yeah I did auto put but as I said I checked every single letter of my mail and it was correct.

I auto put the mail when I was registering on HB yet they sent me email confirmation link with no problem.

10 years ago
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If you have a HB account(or make it using same email you redeemed on) you just go to your library and your games will be there. Their emails are always very slow when you receive a gift url, so check your HB profile.

10 years ago
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If you have an HB account try this
once i waited really long time because the email sending system broke, take it easy,
HB support is very helpful but also very busy sometimes

10 years ago
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"worked hard"

10 years ago
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When there are kids mining all day for a dish of rice.

10 years ago
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Closed 10 years ago by Yoman282.