Well, as title says, i bought a Meizu MX4 32GB (planned to get the 16 GB, but the store told me that those wasnt ready, instead offered me the 32GB at their full price instead) so when the phone arrived, i start using it, i saw that in the store's website it said that it will come with Android 4.4 and Flyme 4, instead it came with Android 5.1 and Flyme 5.1.5 G... i tried to install some APPs from the appstore and couldnt, because the version wasnt supported (weird, because for example, pokemon go its for android 4.4 to 6.0) so i tried to install the 5.1.8 A , got bootlooped, tried to install back the 5.1.5 G, still bootloop, tried to install the 4.2 I ( G its the new I so...) and got full bricked.... So i writted to the store and they just said that if i bricked its out of warranty.... Anyone know some site to send it? Im from Spain if that helps. Thanks and sorry for the wall of text + no ga T.T

8 years ago

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8 years ago
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When i hold the power buttom i cant see anything (neither if i press volumen up or down with it) If i plug the phone into the charger i dont see anything... and if i plug the phone to the computer i can see windows working on installing the new plug (this only happens the first time that i plug on a USB port), and if i tried to use the bootloader combination, i can hear the windows's sound of plug&play connect, but after a few seconds i hear the plug&play dissconnect

8 years ago
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Google the phone and try every button press combination you find.
Try taking the battery out and retrying.
Try to see if there are tools available from the phone company.

The main aim is to get to either recovery or download mode. If you can get to one of those successfully, then there is a much higher chance your phone can be saved.

8 years ago
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8 years ago
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The first update was from this site: https://forum.meizufans.eu/topic/5894/flyme-os-5-1-8-0-stable-mx4 its not the mx4 pro version, a friend of mine recommended me the phone (and now he felt so guilty because all this happened) i think that the store did something shady

8 years ago
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Just bring it back to the store and say you don't know what happened

8 years ago
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"So i writted to the store and they just said that if i bricked its out of warranty.... "'

8 years ago
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Upgrading Android should not be breaking warranty.

If they say it is, it's perhaps time to break out a lawyer.

8 years ago
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yeah that. Of course, I don't know what exactly was done, if the android was rooted, or something like that. (I damn near bricked mine when I was rooting, so I gave up)

Also, for anyone considering getting an android: LG SUCKS. DON'T GET IT!

8 years ago
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i want to buy a nexus 5x...people says its really good.

8 years ago
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Maybe the store thinks he rooted it (or he did), that would break warranty.

8 years ago*
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I didnt root it, when the phone was updating, it asked me if i want to root it and i didnt checked the mark

8 years ago
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it asked me if i want to root it

I'm not familiar with Android (iOS user here). But I doubt rooting is a normal option in the official update procedure

8 years ago
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https://www.youtube.com/watch?v=rpKaN2gMSkM When i tried to pass from 5.1.5 G to 5.1.8 A i did that, but when i tried to come back using the "recovery mode" (that they installed, i didnt even know that i had it) like on this video https://youtu.be/ix7rrKS4keI?t=6m15s So, if someone did something "shady", they did with the custom bootloader, not me

8 years ago
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For what he did the phone should be rooted, which breaks the warranty.

8 years ago
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Yeah, i forget that this world is about money, not about good people

8 years ago
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If you didn't root it, then no matter if it is bricked, they must honour the warranty. It is not your fault Android is an awful system that cannot upgrade without something terrible happening.

8 years ago
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If the Play Store says an app isn't supported despite the phone having the required Android version, it's because it's got a custom ROM installed.
As an example, my phone's last official update was Android 4.2.2, so the Play Store shows Pokémon Go as incompatible, even though I installed Cyanogenmod 12.1 (Android 5.1.1).

TL;DR: your phone most probably came with a custom ROM, I'd call it a scam... or lack of control over refurbished products.
And I think you could still enforce the EU law about refunds, within 14 days from the purchase date.

8 years ago
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Yeah, that's what im thinking :S The store told me that i have to pay for a budget service (19€ to send/get back the phone + budget) and then they would charge me the repair (if possible)

8 years ago*
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i'm curious to know which store is it. I guess a serious store would not be that picky in honouring the warranty.

8 years ago
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8 years ago
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no quiero parecer cínico, pero es una tienda online poco conocida y una marca china digamos no puntera. entre mis amigos los que han hecho este tipo de compras han tenido problemas a los pocos meses y han luchado amargamente para obtener la sustitución de móviles claramente averiado. al final parece que las marcas cobran sobreprecios por temas intangibles, que tan intangibles no son.
espero que consigas solucionarlo, pero creo que tendrás que conseguir revivirlo tu mismo mediante ayudas de foros o algún expertillo. suerte!

8 years ago
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He estado indagando, el problema, creo, que ha sido que ellos me metieron un custom recovery (https://www.youtube.com/watch?v=ix7rrKS4keI) que fué lo que me saltó al intentar el primer upgradeo (y posiblemente me lo cortó y entró en modo semi brick), no entiendo por qué ponen ese, si flyme tiene su propio recovery https://www.youtube.com/watch?v=1lKE160l6Us&feature=youtu.be&t=1m43s que según conocidos y en foros lo ponen como un recovery muy bueno (entre otras cosas si intentas upgradear con una rom no compatible, te avisa de que no se va a poder y no te deja continuar)

8 years ago
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The problem is OP has contacted the store and the store likely think it's been rooted, if that phone is now taken in they'll still assume it's rooted. If the phone had been taken straight into the store with a "broken fone, plz fix, kthxbai" they may well have just replaced it (after checking serial numbers).

It's like asking your boss for a day off, not getting it and then phoning in sick. Everyone knows you aren't sick as you tried booking it off.

8 years ago
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Well, if the phone is not in a full brick and they manage to access the files, they could check easily the system image and just compare the file size

8 years ago
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That brand uses its own Android flavour, some weird OS name. Could be the reason behind the app store not really knowing what to do.

8 years ago
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Yeah, they use Flyme (in the website of the store it says Flyme 4, and in the box it says Flyme 4 too, but i had the Flyme 5, with a non full working version of it, because a friend has the same phone and he could install the apps that i couldnt

8 years ago
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I have an OPPO Neo 7 with a custom Android OS. Play Store works fine and never had problem downloading anything.

8 years ago
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Have you tried removing the battery and put it back in?
I am sure there are ways to fix it.

http://www.makeuseof.com/tag/are-you-sure-its-bricked-how-you-can-fix-your-broken-smartphone/
I am sure there are many tips else on other sites out there to try, i think i bricked my tablet once but can't remember what the exact fix was.

Whilst plugged in, attempt to reset the device, by holding the power and home buttons for up to 10 seconds. If this doesn’t work, attempt to switch on as normal. After the phone has booted, you would be wise to restore iOS by connecting to iTunes and downloading the latest version for your device. That reset button might differ per device.

8 years ago*
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The battery cant be removed easily, you have to use a mini screwdriver (that i dont have)

8 years ago
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Buy a set. Honestly I think every person should have a mini screwdriver set handy.

8 years ago
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http://www.howtorootmy.com/bootloop-solution-for-meizu-mx4/

idk if that will help, but looks the most promising

8 years ago
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yeah well, that's the web that i was following, and got bricked... as Mike90 said, if it was somekind of custom rom, i should have doing something that i missed to prevent the brick

8 years ago
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ahh, okay. sorry =(

ill look thru a cple of my fav root/mod sites and see if i can find better =)

8 years ago
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upto you if u wanted to try this one
http://forum.xda-developers.com/meizu-mx/general/meizu-mx4-how-to-flash-ubuntu-touch-t3210039

additionally you could try cyanogenmod firmware as well, seems to be a popular choice for that phone model.

EDIT: sry, didnt understand that you were full brick.. most ppl consider just not working bricked, but yeah yours sounds truly bricked..
EDIT2: actually this one still looks like it will do the trick.. softbrick recovery with the drivers and tools for pc to recover it.

8 years ago*
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flash it with a fresh version of android I guess

8 years ago
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Its bricked right now, cant do anything (or at least didnt find a way to do anything) https://www.youtube.com/watch?v=YYrwTVsckmI

8 years ago
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Even if you can't get to recovery mode, you can probably enter fastboot mode and flash using that.

8 years ago
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Cant see anything trying fastboot too (but with that, at least for some time it does something if its plugged on the computer) Thanks Menchi

8 years ago
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that sounds like it is listening still at startup for a firmware push from pc.. there may still be hope for it from the sounds of that..

maybe using something similar to odin to recover it exists for that model.

8 years ago
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Sorry to hear that this happen EsE. Your best bet it to go to XDA and post this there and hope someone to help you. Because it's different for different smartphones and there you will get the most appropriate response, because people own this model.
Edit: before doing anything, read carefully and be sure you understand the instructions before fulfill them

8 years ago
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Thanks, never was on the smartphone's geek side, so didnt have any clue :D

8 years ago
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I hope you can fix it, it is nice smartphone.

8 years ago
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It seems that now its a nice dumbbrick :o

8 years ago
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You say it is in bootloop, so most likely it is just soft brick. So someone who is familiar with the model most likely will return it to life.
Let's hope for the best

8 years ago
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It was the first time, but when i tried to fix it with an old version, it got hardbricked

8 years ago
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This is not good, not good at all

8 years ago
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Most of the time you can still install working firmware and unbrick a bricked device by using fastboot mode. XDA forums is probably the best place to look for guides or ask for assistance.

8 years ago
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First question: Are you sure it was a Meizu MX4 32GB and not a fake one?

8 years ago
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Ya the stores seems shady

8 years ago
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Well the boxe its meizu and the papers seems meizu

8 years ago
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check under the battery. it should have a sticker or something.
most phones have some sign

8 years ago
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you should always be able to root it usin odin. i managed to recover my old tablet like that.
but google search and some searches are your best friends

unless you have a RL friend who knows how to do that stuff.

another option is to pay the store for that. but it will cost you

8 years ago
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Yeah, im trying to contact meizu official support, if that fail, i will go to a store "near" my home >.<

8 years ago
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View attached image.
8 years ago
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U fucked up.

8 years ago
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Well, it will be really hard if you are on a hard brick .... So, hire someone to fix it .

8 years ago
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I know this won't help but I share my thoughtst:

  • If the description doesn't match with the phone you got, you have to call support, or take it back where you bought it and tell them.
  • If you brick your phone you don't have to tell them the truth, you should have just say something that it doesn't turn on anymore and you have no idea why etc. There is a chance you won't get "caught".
  • Pokémon GO's compatibility is a pile of shit.
  • If you ever want to install a new/custom firmware don't do it by yourself. Take it to some techie guys instead
8 years ago
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I dont know how the Spain laws are but they could be nearly the same as Germany's laws at the topic: warranty.
I bought a HDD for my Laptop one year ago but after one week it break down ( I could even hear the mirror parts ).
I went to the shop, said it doesnt work as i want and they gave me a new one. They didnt even asked why i didnt want it or what happened xD
I read later that I have the right to give it back within 2 weeks even though i did something to break it.

Go to the Shop (not online) and ask there. You didnt root it so it should still has its warranty.

8 years ago
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Moo!
I told you to not touch anything!
All that for Pokemon... :)

More seriously, sorry, i don't know.
I hope you'll get it fixed soon.

8 years ago
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All for the pokecoins!

8 years ago
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Of course!
For the Pokeballs ( ͡° ͜ʖ ͡°)

8 years ago
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Pornkemon GO!

8 years ago
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Gotta Catch 'Em All!

8 years ago
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¿En que web lo compraste? La ley reconoce un plazo de 14 días naturales en todas las ventas a distancia

8 years ago
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http://www.mediaelectronica.com/
Me he escrito con ellos y dicen que no se hacen responsables

8 years ago
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Gracias, pero es algo viejo el articulo, a lo mejor han cambiado algo, voy a intentar buscar más a fondo :)

8 years ago
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bring it in, dont mention anythng about updating or blah blah blah, "hey look, this thing stopped working, i want a new one, now, thank you", i highly doubt they will be like "oh we gotta have our tech guys look at it in the lab to see if you tried whatever, so sit tight and in a few weeks we will let you know", they wont know what happened other then its not working and you are entitled to a new one

8 years ago
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Too late for that :p

8 years ago
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