They stole my friend's Steam Items

My friend recently got hacked as well, but didn't have too much in his inventory. Lost all of his trading cards and such, his account said they were sent to a bot. Got it from a guy sending him a chat message with a link that went to a file that said it was an image but if he had looked it was an exe. file. It did have a picture of a Dota 2 courier though. Since then I've gotten about 30 of these same messages from most of my friends, and whenever someone falls for it the bot sends it to all that persons friends. Never seen a problem like this come on so strongly on steam.

i got a friend who got phished instantly without him knowing, and lost his items (this trick)
told him to submit a ticket to steam support, and they replied and gave him his items back in less than 24 hours

Isn't there a new security check that has you verify all transactions that take items from your account by making you accept the trade in an email ? Annoying as hell but it should prevent stuff like that.

I think you can activate / deactivate it in your privacy settings but if you deactivate it apparently SteamSupport won't help if you get scammed / hacked.

From what I know it's default on unless you deactivate it.

The only thing he can do is to open a support ticket with every bit of information he has (chat conversation screenshots, what link he clicked, his trade history etc.), that will give him a chance to get his knife and wallet money back. I read of people getting their stolen items back after about a month, so he has to be patient. Good luck to him!

It was not a ★ StatTrak™ Karambit | Blue Steel, was it?

Your friend is stupid. There's no way someone can lose a Steam account without doing stupidity. Steam Guard and two auth email are perfect defense already nowadays.

Trade scam via Steam Market :S

Never click on links sent to you by strangers. I have a lot of friends, who did that stupid thing and lost all their inventorys. That's just stupid.

Antivirus or antimalware apps can't stop them?

Why should valve pay for someones fault?. There is nothing you can do about it, im sorry to hear that but even my 15 yr brother know that he dont click on suspect links and keep antivirus up to date. I hope the idiot who stole it will pay for doing that to people.

Steam may be able to track the IP addresses at the time of this transaction, which will be irregular. If your friend is lucky, Steam may be able to reverse all of the transactions.

The reality is, though, that the intellectually challenged baboons who man the Steam Support department will find a matter like this way beyond the very limited scope of their abilities, and will simply reply with a succession of meaningless, and totally irrelevant copy & paste responses.

Either way, good luck, and hope things get worked out.

Your friend has learned the painful way that the unwary internet user and his money are easily parted :(

Steam Support send him some items that cost almost the same as the knife he lost so all cool.