This also happened to me, I just saw the $0 offer, and when I tried to buy it it costed nothing for me :0
I hope the offer is not taken away from me.
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I suspect they will try to charge us anyway. If they can't, they'll revoke the keys—just like they did with Indiana Jones, if I remember correctly.
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I'll wait until the end of the month to see if anything happens, if nothing happens I'll try activating the keys.
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I would activate them now unless they revoke unactivated ones.
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I suspect they will try to charge us anyway
If they charge anything other than what was listed, it'd be illegal. So it's down to (did it charge incorrectly while being listed correctly) or (was it incorrect from the very start). Revoking'd be a safer option for them, as in the EU you can revoke any time there's "an obvious price glitch the consumer should have suspected was in error", while in the US it's even more lenient- they can just say it was a price glitch, and that's that. Obviously, if it was listed correctly, charging after the fact is fine, since they're still just charging what they promised to charge in the first place.
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I would assume these will get revoked, obviously unintentional, you didn't pay for it so you have no buyer protections.
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Do you think this is worth the risk? Kinda tempted.
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My HB account getting banned from making purchases in the future I guess, I've heard they're incredible petty these days.
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They threatened to close my account because I tried to buy a gift bundle for a friend, they charged me, never sent the email, and I complained via support. They said I was trying to scam them. Despite paying them money.
So yes they are 100% capable of nuking your account.
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They aren't going to ban hundreds/thousands of people who got this bundle legitimately for free.
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Hey bud, a lot of us a have been around here for a while and have been dealing with HB for maybe even longer... Trust that their current support does not care about customers.
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I was registered to monthly way back when, so I know they can be shifty with keys, but banning accounts wasn't going to happen.
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I don't think that's going to happen, since this was their fault not the customer.
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IMO:
The main issue with the situation that they very likely will revoke keys, and with their history of being behind with the restocking of keys, they'll ran out of them extremely fast, likely from all, if people start to "buy" this en masse.
They won't ban your account as you mentioned in another comment of yours, but they'll 100% revoke keys
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Did you already receive your keys? If you did, they'll probably end up charging you once they figure out what happened.
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Yeah, I did, but I haven't used them yet. I'm still waiting to see if they charge me—my friend is doing the same. We will only use keys after we are charged, because 6.5 EUR coupons for a month is one thing, free - there is no such thing.
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"Recive" you mean revealed? I just got it myself and it's sitting unrevieled for now. Not sure if I should reveal them and store somewhere or leave them as is for now
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Reveal all of the keys. There's a chance (though it's small) that they won't revoke the keys but prevent you from generating them
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HB got keys revoked from my Steam account before. Now, they done this for my benefit due to me not getting all of the games I paid for. They revoked the ones I had already activated and issued me with an entire set of new keys.
They will totally revoke them. It's the only thing that makes sense.
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"They will totally revoke them. It's the only thing that makes sense"
Luckily no. :)
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I remember there was once a legit 1 EUR coupon for humble monthly, but zero? Nah, that's probably a mistake.
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They can't legally do that. At most, they can revoke the keys.
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Definitely do not host any giveaways with those games, for now.
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P.S made new acc and saw this interesting
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Just saw the same, hope they end up charging instead of revoking the keys lol
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They can't. It very clearly states you'll pay $0. They'd get into legal issues if they started charging people. They'll most likely just revoke the keys. Unless this whole thing was intentional, which would be weird.. then they'll do nothing.
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Not intentional. Tried to buy with a card and they didn't let me (my card saved also disappeared). So I bought as a gift link and I got it
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Ah true, just going to have to subscribe again once they do tidy this up lol
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Heh don't want to burst your bubble but IGN has been trampling over customer protection laws for years and even more recently so I wouldn't expect them to care now.
Who will they get into legal issues with? The cops? They don't even have a Better Business Bureau page
But regardless, they'll probably revoke the keys, yes
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There is no customer protection in play here, unless I'm seriously mistaken even the EU has laws that if it's clearly too good to be true, the purchaser should expect it to be so. This isn't when a new-ish game gets an 80% discount that can be a weird choice from the store, this is clearly a mistake. Though the IGN hate is not incorrect, just a lil misplaced here :P
And yeah, they'll revoke the hell out of it. I'm happy personally that I already claimed my keys on release day, I expect them to run low on multiple, if not all games after people draining the key stock with these "free" bundles.
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EnochIsHere was saying they hope they get charged for the keys instead of losing them and spodamayn was saying that'd be violating customer protection laws. It would. You can't announce something is free, even by accident and then charge people later because you happen to have their credit card on file.
However they can revoke the keys, of course, even if it was their mistake. That's not covered by any protection regarding digital services.
I was just saying I'm pretty sure they wouldn't care about protection laws because they have not in the past.
I'm happy personally that I already claimed my keys on release day
The safest choice these days with the out of stock madness... and now this. People who were on the fence though... and who didn't get it for free, not sure what's going to happen now but I'd bet those keys are going to be out of stock for a while.
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They will get in trouble with the CC companies. I'd expect a lot of chargebacks. Remember, chargebacks hit the merchant with a fee for allowing the transaction on top of taking back the payment.
Revoking the keys is the most likely option. Unless this free month is an intentional promotion, but even there revoking the keys is a possibility if they regret it.
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I can confirm this is happening even with cancelled accounts that rejoin now.
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They can not charge anyone if they messed up on their side and set it to 0$. That is very illegal.
I'm thinking the keys are probably getting revoked soon.
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Can they revoke the activated keys? It's not our fault if they gave a 100% discount for 1st month.
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I believe it's possible, they can probably see in which account the keys were activated and revoke the games.
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But it's just like here: https://www.steamgifts.com/go/comment/hfOuUe3
They gave away a 100% discount coupon legitimately.
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It would be illegal to charge you. It's not illegal to revoke keys since you didn't pay for anything. So yeah, they absolutely can revoke the keys if they want to
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It seems more likely that they tell Valve which keys need revoking and Valve removes them from whatever account has them.
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Yes. The publisher/developer can revoke keys in case of say credit card fraud.
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Doesn't seem to work anymore, when i put in my card details at checkout there isn't a buy button
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I paused day 1 for this month, I just unpaused, then I tried to claim games to buy the bundle...
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I thought it was only for new accounts. Now it's gotta be a bug for sure. Or maybe the reason the retail value of the bundle is so low
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Guys. You can do it without card LOL. I just click to buy like a gift and it goes to my mail.
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I was an existing monthly subscriber. Went to redeem a key for the month and it offered to charge me $0 for the month. So really messed up it's not just new subscribers but current ones as well.
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Very generous of ign. I had canceled for the first time in who knows how long and didn't plan to get this month unless they gave me a coupon and then they give me a 100% off coupon. Not bad, thanks.
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Generous? That's probably why the bundle is so low value in the first place.
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It's very cheap compared to typical retail/sale prices.
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It's a bundle so that's the very least it should be, don't you think?
And still it's 13 euros for us now so I wouldn't call cutting more than a third of the retail value of a bundle while increasing the price by a third a great value.
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Of course, and the retail is almost $200. It's not "low value" if it's 10% of the original price.
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You could say compared to the other bundles they did it's an unusually lower value. Still not all months will be the best, it happens.
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It's lower, but not "low". Indeed, bundles aren't going to be to everyone's tastes, but hey, they're cheap as, and in this case, free (yet people still have a reason to complain, bizarrely).
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I don't know if I get what you're trying to say in this context as lower and low will mean the same thing I'd say. As you say bundles in general are pretty cheap, so when they're losing 30%+ of the value of the bundle when it was already on the cheap side, it's not unfair to say it's lower or low compared to the others that averaged much closer. This happened before a few times, as humble has made lower value bundles I think.
As for complains, yes they'll always happen about anything. For it being free, I also find it a bit strange people will complain about the quality of the games when they're being given for free. I've started playing Nobody Wants to Die and I gotta say I'm disappointed and wasn't even expecting much, I mean it's only a 30gb game, but it uses mandatory AI Upscaling and it just crashed despite me lowering the settings and disabling motion blur. Pretty game though, but not a very interesting/coherent story so far, and doesn't help when it doesn't even run.
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I mean I agree with you the quality of the bundle is lower, I've even said so a few days ago on the main bundle thread and discussed it there. However, for free? Like sure I can't see what the headliner of the bundle is, and sure I don't value this like other $12 bundles, but for $0 it's nice of IGN to do this.
Now if they revoke it and it was all a mistake, yeah the bundle is mid tier at best and I'll likely skip it. It's the first one I was canceled on in like 2 years. So I was waiting on a coupon and they gave it to me. I can't exactly complain you know.
Also, if next months bundle is good and I don't have a coupon there and I buy that one for $13, then it would make these two bundles be $6.50 each, so I wouldn't see that as too bad. I would've gotten this months bundle for $6.50 for Legacy of Kain, Nobody wants to die, and Boltgun and maybe to try the others. I wouldn't have gotten it for $13 and likely would've bought the games later from another retailer or during the summer sale or never at all like I've done with thousands of games on my wishlist.
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I don't think it was meant to be free on a massive scale... or free at all. Maybe they meant for it to have a discount for newbies if they subbed for several months, I don't know. There definitely was a mistake or several mistakes made.
I'm not spitting on the bundle, btw. I paused even though I had two wishlisted games in it. I would have grabbed it at the previous price but I just don't want to reward them for screwing me. The rest of the bundle is just too average, and the value is just too low for me at 13 euros.
They made it a numbers game when they increased the price that much.
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It was probably the free promo for new accounts. Maybe they wanted to include people who were canceled, not sure. The gifting link even I agree shouldn't have worked because people gifted themselves 24 free monthlies and redeemed them for 2 free years. That will likely lead to an account ban.
Also, I get you, I canceled on the 2nd for the first time in 2 years and was going to skip and trade for a few I wanted unless they gave me a coupon, but I was interested in boltgun, nobody wants to die and legacy of kain. The rest were extras to try. But I would've bought it for $6.50, and for free I had to jump in. If they revoke it I understand and I'm not that mad about it, but I'll cancel again. If they let it as it is, I'll more than likely buy next months whatever it is, and that balances out to $6.50 per bundle, so in a sense I feel like I'm giving some of it back while supporting them and I got a nice deal as well.
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I'm really surprised, when try the payment (for confirm) via PayPal, get error.
Back to original page, PayPal option is gone but only Checkout-button via "Send me a gift link." and works.
It can repeat, but don't know can use for each month?!
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It is super messed. They need to revoke it I don't see any other solution for them.
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Yep with the amount of people jumping in they're most likely gonna mass revoke
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And also it's a bad idea to buy any of those games from a trader atm since the key you paid for could most likely get revoked, so the best solution would to wait a few days at least to see if this problem is solved.
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Haha, it's really free! Is this a bug? A mistake by someone on the team? Or maybe a super-late Christmas gift from Humble Bundle?
Well, either way, I guess it's better not to enter for any of the games listed in this month's Humble Choice. 😅
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Looks like it's a one time thing, next month you'll pay the normal price. You can just get it at $0 and cancel the membership before the next month comes.
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I gifted to myself and don't see the option to cancel anywhere.
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It should be under the settings section of your profile, with a "manage your plan" button
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Settings > Humble choice > Manage your plan > Cancel Membership
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It says membership is inactive and I didn't see any cancel options, so I guess it is canceled...
Thanks a bunch.
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It's probably because you selected as a gift, I guess it's not activated if you buy it as a gift.
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Gifting yourself doesn't subscribe to monthly choice, you'll have to accept the gift onto your account and claim it then you'll be an active member
Other than that, i'll would also double check this to see if you were charged or not - https://www.humblebundle.com/user/subscriptions/humble_monthly/billing
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I mean if they mass revoke the keys would that mean they have to reorder keys from every single dev to reissue? Are we gonna have another exhausted key problem on a grander scale? I'm so tempted to get this still.
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Most likely another exhausted key problem, since they have to order more keys to get it restocked
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Ugh... so that being the case, do you think they will go ahead and revoke the keys? Have they done something like this before?
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The publisher behind the latest Indiana Jones game did revoke keys the last time something like this happened
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Most likely yes, if it's a price bug. As for them offering a free month for choice that’s never happened before i think.
Update: So them giving away free choice, it did happened years back - https://www.reddit.com/r/humblebundles/comments/hzk4dq/all_those_one_free_month_of_choice_for_new/
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Well I think the gig is up. Got it for free but was only able to redeem Boltgun. All the rest I can't seem to reveal a key for.
EDIT: Nevermind it works but the site is super slow. Proabably because thousands of people are doing this.
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lmao! The only thing I'm concerned with now is what happens if you sync these keys from your steam account with steam gifts which will disallow you to enter those giveaways and the keys get revoked. Will a resync without these keys allow you to enter the giveaways? This is such a mess.
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That's a good question. Once the key for a game is revoked, SG doesn't see it in your account anymore so that shouldn't prevent you from entering... after the key is revoked though.
There has been issues with some of my wins in the past because keys were revoked and I was told by the gifter he'd send me another key but in the meantime my SG check said one of my wins was missing and I had to regulate my situation asap.
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Uh oh. Well that's good to know. Think remove myself from any of those giveaways just in case. I still don't see how this whole situation will go down. It's different from the Indiana Jones situation, we're subscribing to Humble Monthly, so do we lose access to that as well as lose the keys? What a disaster.
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yes they have even with price errors, remember Call of Cthulhu
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It's very different having to revoke one game's keys though, compared to an entire bundle's worth for every purchase. Lots of different publishers, and Steam would probably be pretty annoyed about it too.
Then there's the issue of legitimate purchases. This was 100% something you could buy accidentally, not knowing there was an issue. So revoking it from such customers isn't exactly great for their reputation.
Not saying they won't do it, but this sure is a cluster puck of some magnitude.
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Yeah absolutely. On top of the fact that you're not just paying for 8 games but humble monthly has all sorts of additional features, you're paying for a subscription which comes with the game. So we're talking mass cancellations across the board.
They're gonna have to offer a substantial coupon after the key revokes to get everyone back on board. Their trust is so screwed now. Worse than its ever been.
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I bought a Humble Choice for June and I saw, that I paid 0 EUR. I checked my card, it's correct - free. WTF, I thought. I told my friend to buy this month too, same thing. What is happening here?
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