I won a gift today and when I was try to activate Steam shows "
Not available
Sorry, but the following items are not available for purchase in this country. Your purchase has been cancelled."
What can I do to solve my problem?

8 years ago

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ask for a reroll.

8 years ago
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he can't ask for a reroll as the winner.
only the maker can

8 years ago
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contact the GA maker and ask for a new gift....

you can be nice, and agree to delete the GA. but the maker should be aware of the region locking of steam

8 years ago
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If it is a region free gift, that is for some reason blocked in your country, give it back to the giveaway creator and ask them to re-roll.

If the gift has a region locked description, e.g. "can only be activated in Germany", but the giveaway was region free, ask the GA creator to provide you with a region free copy.

There is an exception to the second case. Many 2-packs provide region locked copies that have no description saying so. So there is the question, what game did you win?

8 years ago
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it depends on circumstances, but, you should definitely contact the GA creator.

If you're in an unusually restricted region (e.g. Germany) then just ask GA creator to create a reroll
If the game is for a cheap ass region (e.g. Russia) then ask the GA creator to give you a ROW version

But please be understanding of mistakes, and don't be rude (especially if the GA creator is relatively new here)

8 years ago
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he is from russia and the giveaway was region free

8 years ago
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