Do you else feel anxious when a winner of your giveaway doesn't send feedback soon-ish?
You can actually SEE if they've revealed the key. If they've done that, then I'd get anxious.
Otherwise, they are allowed to take up to 7 days to mark it received, so no point getting anxious.
EDIT - go to the specific giveaway, and then click on "winners" - it shows if it's been revealed with a green eye.
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https://www.steamgifts.com/giveaways/created ---> Click on the "sent" of the GA ---> a eye in front of the key means that the winner seen the key (so it is possible that he activated/traded/sold it)
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I had a winner recently that was online multiple times every day. On day 6, I sent them a message on one of their previous giveaways reminding them that they won my giveaway and they are supposed to activate it within 7 days. They were still marked as online multiple times when I checked throughout the next couple days and didn't activate the game or respond to my message. I also saw on the winners page that they didn't view the key. With almost 400 wins, they clearly know how the site works, so I figured they are either using a bot and haven't checked the site in over a week or they just have no interest in the game or talking to me, so I requested for a new winner.
I wouldn't say it made me feel anxious, just curious to know why they are online every day, but don't want the game they won.
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I mean if you keep steam open doesn't it just show you as logged in all the time?
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I am talking about the online status here on SG, not Steam. If you go to a user's profile, it says "Last online". This will show as "online now" for 20 minutes after any activity on the site, then after they are inactive for 20 minutes it will change to tell you when they were last online.
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Well, not to say that is the case, but I often check SG with the SG Android App, which allows me to enter or leave GAs, see if I won anything, and as a side effect it shows me as "Online" here at SG. But using my actual PC is a lot more comfortable to activate keys, mark them as received, record them in my lists (like Backlog Assassins), write a message to thank the gifter, etc.. So if I am having a few busy days away for my PC or traveling, I might be seen as online, but not activate the key for a day or two.
So, I can sort of imagine someone like that who takes 6 days to get back to a PC and.... well, ok, this does not sound very probable, but it is certainly possible.
Cheers!
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I have no problem with people taking time to activate games. It's not like I need the CV to keep my level or get more giveaway slots. The issue is that they ignored it for a week and then didn't even bother to respond to my comment for multiple days when they were online. If they just said they were busy or away, I wouldn't care if it took them a month to activate it, but it seemed like they were ignoring me and didn't care about the win. At that point, I would rather a new winner was selected so maybe it would go to someone who would appreciate it more.
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I had an identical situation 3 years ago where one of my giveaway winners would log in here multiple times a day, but never revealed the key or responded back to me. Apparently he was a repeat offender, as there were numerous comments on one of his previous giveaways (and on his Steam profile) from other giveaway creators repeatedly asking him to activate his wins.
I eventually re-rolled a new winner and after a bit of deliberation, decided to use the blacklist feature for the first time, just to avoid having to deal with that again. In hindsight, I'm guessing he was using an autojoiner script, because otherwise, I just can't understand why he'd join so many giveaways for games that he had no interest in even activating.
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It give a lot of autojoiners (bots), so the owner of that account only appear each 4-7 days to check if he win something.
This accounts get on and off all the time, enter new GAs etc..
Nothing you can do, besides setting a minimum level restriction (higher as 2).
And of course have some normal users not everytime, when they look into sg, the free time to activate their win directly.
You can't do something against the 7 days waiting time, so try not to have a bad feeling when someone take longer to activate a win.
Maybe reward the people that don't take 3-7 days to do it or the ones that do it in under 24h. As example with a whitelist.
Maybe that would close out a lot of the autojoiners from your whitelist.
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there are high level autojoiners too, setting level restrictions doesn't prevent all of them but at least you get fewer bad apples.
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Worst autojoiner I ever had was level 2. The second worst was level 8. Each giveaway really is a roll of the dice with that crap, unfortunately.
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Each giveaway
= Each giveaway that are made in a uncontrolled environment, which means public ones. And yes, this is very sad because a lot in my group, and i am one of them, would like to do more public GAs but don't want to throw wins to cheaters. Many of us aren't rich... and the risk with 50% autojoiners in GAs are too high for many to say "no problem for me" (and i regret it each time when i do public GAs for my cakeday... -thats the reason why i don't done some for 2 years, i don't want to have a bad mood as "reward" for my spend money and lifetime-).
In my group don't exist someone that use a autojoiner.
And yes, we check our members too from time to time.
Hopefully the user report tickets get solved fast, that would get 250+ autojoiners suspended. Not sooo much but at least a bit that would mark a bunch of them to people and groups that aren't aware of how infested sg is with them.
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Haha yeah sadly that doesn't change, but if for example it runs a week, I have max 2 weeks of stress, if it runs 2 hours I have max 1 week and 2 hours of stress ^^ But yeah, stress is always there even though all my giveaways so far went well... knocks on wood
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Nah, technically I never stopped, but all my giveaways were bundle leftovers and since I didn't buy any bundle for the last 2+ years since I am very picky, I didn't get any leftovers to give away, that's all.
To be fair, I got a bundle a few days ago so am now wondering if I should join the community train and sit through the stress for weeks or just make them and be done with it ^^
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One of my keys got activated about 9 days after the GA ended, and days after the winner logged in and was aware of them winning (plus me sending a message about it as well)...
it happens.
With another GA of mine I forgot to check, and I got a cheery message like 2 weeks after it ended, the winner being super happy that it wasn't rerolled, as they were on a long vacation and forgot about the site.
Do no worry or really trouble yourself before 7 days passes. Even then, you can talk to the winner if there's a problem. Worse case scenario, key doesn't work and you delete the GA. Worst case scenario, you'll have an undelivered gift to your name, which can happen and it's fine. As long as it's sporadic and there is no malicious intent behind, you won't get punished for it.
This said, I'm still a bit stressed and tensewhen I do a big batch of giveaways, and double or triple check if I copied the correct keys, if I checked the winners, if I hadn't accidentally doubled-up a GA... but you'll get used to it a little bit more if you spend more time here.
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haha. yeah, probably will. i mean i already know the worst case scenarios as you mentioned which honestly isn't that bad but yeah i can't get rid of the feeling yet. maybe with time, it will get easier.
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I will not name names here but there was once a winner that didn't mark my GA as received until more than a week after it ended, and during these days they were frequently online and kept entering more GAs (I could see the counter going up). It was agitating for me.
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Ohh thank you! I've always vaguely wondered if the counter only goes up after ending, not joining. I totally forgot about that during that small incident. They did redeem the game in the end though, so I'm not sure what was happening during the 1 week.
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I think it's against the rules but since it's difficult know for sure who is who, the site goes for the innocent till proven guilty approach, which honestly I can't say I'm against as doing otherwise will definitely result in false positives.
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The detection, server sided, is very easy.
The manual detection is not difficult too but need a lot of time because, of course, one evidence aren't enough for a suspension. So you need to claim much more infos and evidences till it is enough that the mods will suspend someone for his autojoining.
"False positives" not possible when you have, as example, a lot of entries in many GAs and all at the same second. No human can click so fast ;o)
And it give, of course, other ways too, to detect them and what they do.
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I would say nowadays are 50% of the active accounts use a autojoiner because the punishment for autojoining are a bad joke. They must catch them multiple times for a "perma" suspension (i write "perma" because i seen a bunch of them [+ multiaccounters] back after exactly 1 year suspension, so not really what i would call a permanent thing).
And to hunt them down, multiple times, take a lot of time (often longer as the 1 year "perma" suspension), one of my group members and i invested 3 months of daily evidence claiming and reported over 300 autojoiners. After the results i gave up with all my hunting efforts [that i done since years] and use my lifetime more useful (cg, the owner of the site, could check, server sided, for autojoiners in a fast and automatic way, without to waste such extreme amounts of the time that the mods need for manual checks after reports).
I know from 250+ open autojoiner report tickets right now, alone from one member of my group.
It take around 9-12 months till a ticket gets handled. Sometimes 3 years+. That's not helpful when you fight against autojoiners because they enter each day 24/7/365 till they get a perma suspension.
And such handling times + the laughable short suspensions + that it needs more as one suspension till a perma suspension in such cases is, from my point of view, nearly as supporting the autojoiners.
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Oh. I had no idea it's such a prevalent practice on SG nowadays.
I'm sorry to hear your wasted efforts at painstakingly gathering the evidence and filing the reports. Hopefully the workload of moderating the group will be substantially more manageable after the upcoming reform (removing inactive members etc). <3
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Thanks.
No problem.
Each experience in life, if good or bad, teach you a lesson for your future life, which means it is positive in the end ;o)
With the group is all fine but because we are only 2 staff members and i invest lesser time for sg the workload must be lowered. The stuff that i announced were stuff that we planned since 1 year+ but we hadn't the time earlier because of reallife reasons.
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Actually, that counter goes up after joining a giveaway. You can test it yourself. I consider that number an indicator of activity and if I saw what you described, my first instinct would be to assume that they're using an autojoin script.
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After so many plot twist after plot twist I finally decided to overcome my laziness and do the obviously correct thing of testing it myself. And now I can finally say with definitive confidence that: Yes, you are right! It does go up after joining.
my first instinct would be to assume that they're using an autojoin script
I agree, that is a safe assumption indeed.
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I will not throw around names too. But there exists strong evidence at least one moderator is using an autojoiner. So hunting those cheaters is the proverbial fight against windmills and will lead to nothing.
As cg seems unwilling to enforce his own rules the only sensible way to cope with the situation is to do giveaways in curated groups where members are vetted thoroughly.
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Can't say I'm surprised. Honestly I'm much more surprised that they were noticed.
I've seen the evidence and it's pretty damning. Sad actually.
I'm still very new to the site but I've come to decide to almost never make GAs outside of curated groups too.
I find that invite-only GAs, if done right, are a good middle ground between public and group GAs. They weed out all the bots/autojoiners except for maybe the most sophisticated ones and reward users who are active in discussions. I like to use sgtools to shape who can enter my GAs. Occasionally, you'll run into bad actors (e.g. users sharing puzzle GA links or cheap CV exploiters). That's where blacklisting can help.
One of the problems with curated groups is that you're isolating yourself from the larger SG community. There are many great users who aren't, can't or don't want to be part of those groups. Another issue is that some of those groups, especially the oldest and most "elite" ones, are full of "game collectors" who are in dozens of groups, win multiple times a day and rarely play any of their wins. It's much more rewarding to share games with normal users who are more likely to appreciate/play their wins than to add a +1 to a seasoned SG veteran's library. It's important to choose your groups carefully and from what I see, you've done a good job of that!
There's no single right answer. Every approach has its pros and cons. I think the best solution is to do a mix of invite, groups and WL GAs with the occasional public one thrown in for good karma :)
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Thank you for the insightful reply, PoeticKatana <3
I wholeheartedly agree with your views on the various approaches, and it's encouraging to hear that you think I'm finding a sensible balance! While SG has its fair share of systemic flaws like all communities inevitably do, I do believe it's a capable tool if you're deliberate about the way you use it.
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Not really, i sometimes take a day or two to activate a win just because i'm busy with other things. I figure other people have their own lives as well... Maybe if they actually take close to the 7 days they have within the rules because it'd be a bit of contact them and/or request a reroll.
The only times when i can see a bit of reason in being anxious about how quick they are to activate a gift and give feedback is when you're trying to push your CV to the next level quickly or if your GA-slots are actually all occupied and you wanted to create new ones after those finished.
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That's reasonable, and I'm not begrudging those who are absent from here for personal reasons. But I feel like if you're appearing as regularly online during that period that means you should have enough time to verify if it is activating through steam or not.
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I mean, i've looked at GA winners myself and wondered why they're online without activating a few times back when i was more active on sg, so i do kind of get it.
But in the end i think all of them actually reacted within a few days so those were unnecessary worries. Nowadays i mostly just briefly enter wishlist GAs on my tablet and then sometimes even forget to activate a win when i'm back on the PC.
I'm not even sure how exactly that online status works then when you just have a tab open in your background.
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Nope.
People have 7 days, just like you have 7 days to send the key. Would you have liked to have people judging you if you took like 5 days to send a key because you missplaced a key, or because you had a family emergency?
Seeing someone online doesn't mean that, that person can redeem the key, since many people use the App on mobile, the app doesnt allow for a easy redeem.
People might just see they won and wait until they are in front of a PC to redeem the win. No big deal.
You just need to take care of that feeling :) If the key fails, people will just tell you... why would they not? Why are you worried with the key failing and they not telling you? It's their problem if they don't activate the key.
Just chill, people have lifes and problems. No point for you to even worry about that. The rules are there to protect you. Trust the system, works most of the time. If it is a autojoiner, just wait for the 7 days and reroll, maybe it goes to someone else that will apreciate the game more :)
Trust SG system rules, they are actually well thought up :)
And boy if you are this anxious with people failing to redeem keys, can't even think when you start getting blacklists left and right. :) (Spoiler alert: Don't open a discussion on that subject!)
It is a stupid comparision, I know, but Imagine you giving a christmas present to someone on the 20th of December and being anxious because the receiver waited until day 25 december to open the gift :)
Enjoy your stay, this is not the place to ever be anxious, mad or nervous.
Welcome to SG!
Also, take a look at "Unlucky-7" and "Playing Apreciated(think recruitment is closed now)" groups, they are a nice way to start :)
Edit:
Advise: Just stop checking if people are online, it will probably help. I never did that on any of all my sent gifts... Yes, people are diferent, but maybe you can try to avoid checking that, it will help you build trust on the system and probably help with the bad feelings.
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hmm once you start giving away games on a regular basis, you won't get anxious but be a little annoyed. just wait for 7 days and check if the keys are marked as received or not. if it's not marked, check the winner's steam library to see if he/she has activated the key or not. if he/she hasn't activated it, then drop a message on his/her steam profile(if you can). else, go to one of his/her hosted giveaway and tell him/her that he/she has won your giveaway. if he/she doesn't respond within the next 7 days, take screenshots and ask support for a reroll.
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I can only speak for my experience but there can be legitimate reasons for someone appearing online after winning a game. In my case 99.9% of my time on this site is via a mobile browser and very often I only have a few small breaks or windows of opportunity during the day or even evening to pop in here and do some quick entries and then get back to work or other stuff.
On the occasions when I've been visited by Mr Spacecat, very often those giveaways are won in the middle of the night my time and I have precious little time most mornings to properly deal with it. By which I mean devoting the time to review the GA (in some cases jog my memory of entering it if it was a while ago!), revealing the key and activating, checking it's fine in Steam and posting a quick polite thankyou to the GA page unless indicated otherwise and finally setting the received status. I prefer to spend a few dedicated minutes without distractions to get it done properly but that often means waiting till the evening my time or even the next day if I'm really busy.
During this time I pop into the site for a few seconds throughout the day to enter GAs and check some forum threads, all the time seeing the flashing icon telling me I'm a bum to get a move on. Complicating that is often I leave train or puzzle pages open on my mobile browser during the day for hours at a time to pop in where I can, creating the impression that I'm online much more than I actually am!
That said I always try to deal with the GA within 24 hours as a mark of courtesy to the GA maker but I admit sometimes it's more like 36hrs, one time almost 2 days 🫢, for which I always try to apologise for my tardiness, even if it is within the site's grace period. I wouldn't stress too much, most of us lead hectic and busy lives and I imagine 99% of people are thankful for the win, they just need to find some time to deal with it properly.
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I used to in the beginning when I had too many games to give and too few giveaway slots. Not anymore. If it doesn't work, then it doesn't work. No big deal. I do start to get anxious if it's a week or more, because I hate chasing down winners.
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I find the "too busy with other things, that's why it took me so long to claim a win" statement rather stupid. You weren't too busy to enter a giveaway so you should have the spare minute to check your email once a day for a SG win notification provided your account email isn't obsolete or you're using an autojoiner.
Having to wait days for a winner to activate a key doesn't instill anxiety in me but annoys me. Of course there might have been an earthquake or a volcanic eruption or another major calamity in your life. If this is the improbable case I apologize in advance for misjudging the situation.
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Maybe it's because I'm new to the giveaway thing but whenever the winner takes more than 24 hours to respond when it shows they have logged in during that time, I start worrying if the key failed or maybe something else went wrong.
Is it just me?
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