So my computer just shuts down (daily) with a BSOD and audio freeze. Today was a particularly bad day and it happened probably 5-10 times. Any ideas what could be wrong? (Only thing i modified in it was inserting a second SSD drive, AFAIR, and it is a HP one with really "bad" parts as i heard, not being an Omen one but maybe? a Pavilion or something) For specs:

OS: Windows 11 Home 64 Bit
Processor: AMD Ryzen 7 4700G 3,6 GHZ (8 Core)
RAM: 16 GB
Graphics: Nvidia Geforce RTX 3060 Ti (8 GB)
Storage: 512 GB SSD + 1 TB SSD

6 months ago*

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Did your computer ever have a BSOD?

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Yes
No
Potato

if this method still works you could try to zip your steam library and if its ram it should bsod once u hit the bad spot while zipping

6 months ago
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Ty.

6 months ago
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Happens to my laptop too, several times per week, and it takes ages to reboot again afterwards. But then again, my laptop is 10 years old xD

6 months ago
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Yeah it sucks :(

6 months ago
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Try running hwinfo64 and logging to text file, if at the crash time your cpu is boosting above what you expect it to be running at, try setting a fixed clock speed and voltage in your bios. If you do that, it won't boost anymore though. I was having completely random crashes on my amd cpu until I did that and noticed that it was boosting to 5050mhz before the crash..the crashes were corrupting data and stuff which made me think it was other things, but I replaced everything except the cpu and motherboard and it still happened, so I put everything back and set a fixed cpu mhz at the base clock speed and voltage to 1.2 and it never happened again.

6 months ago
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Typical reasons for such crashes:

  • Inadequate power supply unit (these do gradually degrade over time)
  • Overheating
  • Faulty memory
  • Video driver fault (any driver can do this, but video drivers are rather fiddly)

RAM is my first suspicion, but first I would check a few things first because it's quicker. Upgrade your video driver to the latest version, run a hardware monitor check up on thermal sensors (I can't think of anything to recommend right now, maybe someone else might offer a suggestion). Make note of whether your computer is especially noisy. Turn your computer off and remove it from the mains, and check in side to see if it is very dusty - dust build-up can cause all sorts of problems, such as cause short circuits, block airflow, clog up fans, and effectively turn heat sinks into cozy blankets. While you have the machine open you might as well re-seat the memory and any cards that are attached to the motherboard. Don't re-seat the CPU or its cooling solution though, unless you're prepared to re-apply thermal paste.

Finally, run a memory test.

6 months ago
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Ty.

6 months ago
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I'll mention it might also be the PSU. I once had a PSU started to die and caused bluescreens in more demanding games. It ended up also frying my GPU in the end since I kept trying to use it. And yes, the bluescreens went away after changing to a new PSU for a month, but the GPU ended up dying as well probs due to the bad PSU over time.

The other thing might be Windows OS. Turn off quick boot or whatever it's called. So your PC always boots fresh. My PC bluescreens WAY more often with that quick boot thing on.

6 months ago
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Interesting. I had the same issue recently with my 4650G. Random BSOD in Windows and freezes in Linux during Steam gaming. Fixed it with a motherboard BIOS update, because I suspected memory issues and my BIOS version was way out of date. Might be the same issue you're having. Check your BIOS version and if it's very old, you might give BIOS/UEFI update a try.

6 months ago
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Ok, ty, will check.

6 months ago
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Yes I wanted to say the same thing, this year amd motherboards had issues.

6 months ago
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Windows 11 is riddled with problems
downgrade to 10
my cousins laptop was so bad everything stopped working audio, some keyboard keys, shut down randomly. missing files so he could not fully reinstall win 11 or fix it.
even when using a boost drive usb, would say missing files at some point during reinstall every single time. he purchased a new laptop after a month+ of dealing with it
i downgraded it to 10 for him and now hes got 2 perfectly working laptops.

6 months ago
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Happy Cakeday Vahid.

6 months ago
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i forgot it again.........

6 months ago
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Disable virtual memory on the second installed SSD and see if that fixes the situation.

6 months ago
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How tho?

6 months ago
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Hey man. I literally had the same issue after getting my new Windows 11 pc for a month. 7 BSODs in 3 days. I asked around and apparently some of my friends with Windows 11 had the same issue. Not sure if it’s the same for you.

My issue was that, windows 11 had a certain forced critical windows update that was unskippable. But this update made my pc unstable and kept crashing after it. Online, it was known to have affected other pcs and cause bsods. Ie it corrupted some of the base pc files.

What I did:

  • You could open Reliability monitor and check what is causing the crashes. For me I got multiple critical errors (likely caused by corrupted/missing system files thanks to the forced windows update)

  • I used most of the steps from here, and seemingly the pcs was okay after doing it. The ones that helped the most seemed to be the “ Memory Check”, “System file Checking” , “Dism cleanup and restore health” and “Check Disk”.
    https://tech4gamers.com/the-computer-has-rebooted-from-a-bugcheck/

  • I also had to manually repair my photos app, screenshots app, native windows player app. (On the app itself, properties, repair app) There might be other apps that are affected. Check if they work or not, and repair.

I don’t know if it helps at all, because I used my pc’s warranty and got it hard wiped and changed to windows 10, but SEEMINGLY these steps stopped the crashes for 48h. Let me know if you have any questions.

6 months ago*
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Hey did you use BlueScreenView and found anything?
Maybe add some screenshots?
When does it happen?
Win 11 is pretty bad and not optimized for many things.if possible would downgrade to 10 ,but maybe you dont want that.
How much space do you have on your SSD (C)? [You should always have around 10-20% free on your main drive].
How long is your system running before it usually happens?
Does it happen willy nilly while browsing or only when you game graphic intense games?
Maybe your outlet is faulty or too much stuff plugged in there ,so it restarts?.
Did you update your drivers? IF yes did you try to go back for a older version?
Can you disable Fastboot in Bios? If you disable it ,your Pc/Laptop beeps on startup and tells you by the amount of beeps and fast/slow beeps if something is wrong .
How much stuff do you have plugged in your Pc? Microphone? Headseat?Keyboard? Mouse? ,maybe your PSU is degraded over time.
Does it happen if you unplug your second SSD?
Did you switch Ram positions? or try to play with only one ram stick?
DId you check all cables? maybe one is loose.
What are your temps while gaming?
Did you overclock your System?
Is your IGPU 100% while gaming or only your real gpu is used?:
Your system could be faulty too ,and everytime you have a error windows freeze?
Did you try and look for a faulty partition on the ssd?
Maybe everytime it reads the faulty part your system dies ?
Would be nice if you found some coincidence when it happens ,that might bring some light into this ^-^

6 months ago
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No, but, i got a bsod just recently with this error code: HYPERVISOR_ERROR. Rest of info was in swedish so i just noted this code. Btw i did not overclock.

6 months ago
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Hypervisor is a feature from windows 11 ,about virtual machines.[would be nice if you would write the numbers down that usually show]
Do you have virtulization in bios enabled? if not try enabling it?Youre not running any virtual machines? like windows+Linux?
You could try disabling hypervisor,you could deinstall and reinstall it if you wish so .
incompatible drivers or outdated. You checked for updates?
Corrupted windows. Could be saved with the stuff i wrote below ,but might need a reinstall of windows.
faulty partition [you can open cmd as administrator] and type CHKDSK C: /f or CHKDSK C: /r [C stands for the Drive youre checking usually C is the main drive but if you renamed use the name you choose instead)
Bios outdated/not compatible ,could be a bit more complicated depends on which Bios youre running .

I like to help, every information you provide could help ^-^

6 months ago
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Ty. I haven't checked BIOS much on this computer. I checked for windows functions tho and hypervisor wasn't active for me. I did reinstall Windows (full wipe) just recently.

6 months ago
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Btw what is strange is that in here all software is in red (not running any games), is that normal?

https://imgur.com/a/eop9nm1

6 months ago
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no its not normal

try this

Please run the DISM repair first. To do that, follow the steps below:
-Open cmd.exe with Run as Administrator
-Copy and paste these commands one at a time

DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup

-Restart when all the above is complete

Once the computer boots up, run a SFC scan. You can follow the steps below:
-Win + R to open run box
-Type: cmd <Press SHIFT + CTRL + ENTER>
-In CMD type: sfc /scannow
-Wait for it to finish
-Restart the computer again

6 months ago
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