i created a giveaway and it duplicated for some reason i saw it after it ended soo....
how am i gonna fix this problem both giveaways ended and both giveaways have a winner?
that was my first giveaway created btw

9 years ago

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You could buy another game so both winners are happy, or perhaps try contacting Support and see if they are able to remove the second giveaway?

The first option is the nicest, though :)

9 years ago
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Go to the giveaway you want to delete and click the delete giveaway.

*edit Sorry, did not read that they had both ended. You go buy another game or leave it to be marked as not received.

View attached image.
9 years ago
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Only works for open giveaways

9 years ago
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Yea, I was busy doing something else and didn't fully read it. Also, ninja edit ftw!

9 years ago
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Alas, the giveaways are closed :(

9 years ago
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the first one would be the one i would do but im strapped...for cash

9 years ago
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You could get it very cheaply on Steamtrades :)

9 years ago
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So, it has ended? You have only one copy of game but you need to give away two? That's some hard stuff :|

9 years ago
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Don't click 2 times on Confirm create GA, when site doesn't load, so there won't be duplicate GAs, solution is you can write to support to remove one GA or buy another copy.

9 years ago
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im just gonna gift the other guy (if hes ok with that) payday 2 i wanted to gift it the legit way but i fucked up:)

9 years ago
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You should NOT do that.
Go trade payday 2 for payday: the heist in trade section and gift the member the CORRECT game.

9 years ago
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i have a new pc so therefore cant trade for 7 days

9 years ago
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Well, the good thing about the marking of received/not received is that the winner of giveaway can change it if you do get them the correct game, when you can get it to them. Or contact Support and see if they will allow it to be deleted, which will cost you a giveaway slot. Whatever though, you have your answers to how too correct this.

/Thread

9 years ago
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Be aware that won't allow him to mark it as received. It has to be the right game. Go to Support.

9 years ago
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dangit

9 years ago
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It's because if he marks it as received and someone else notices that he doesn't have the game in his library...he'll get a ban.

9 years ago
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Making a ticket for it was a good alternative.

9 years ago
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Just for curiosity, is possible to support to change the game which was given away? like changing Payday 1 giveaway to Payday 2.

9 years ago
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There is a function for that, but I do not have access to that ability and so have no experience with how it actually works. It would obviously be used only when appropriate (i.e. in specific situations).

9 years ago*
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I made a ticket for the same problem 4 moths ago , no response till now ...

9 years ago
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When you wish to have a giveaway deleted, the best thing to do is to create a "Delete Giveaway" ticket for it.

Current Queues:
Delete Giveaway - 1
Other - 1,277

Were I in your position, I would close my "Other" ticket and open a new "Delete Giveaway" ticket. In the new ticket, I would include a link to my old ticket so that Support can see the "history" of the incident if it is needed.

9 years ago
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