You should add him and ask if he's received the key and if it worked, mails which contain words like "winner" or "gift" tend to get flagged as spam so he might have overlooked the mail, if he doesn't respond simply contact support and ask them to mark is as received with proof that you've mailed the winner.
-edit- you could also request a reroll like RedCoats suggested, but only if it's a gift since you can't be sure that he didn't activate it if it was a CD key.
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Make sure you try contacting the winner through Steam and email!
If the winner still hasn't activated the gift and marked the giveaway as received after 7 days, you may submit a request for a new winner. You will need to provide proof that you attempted to contact or send the gift to the winner. Please note that we do not normally approve re-rolls if a key was sent at anytime.
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Hey guys,
More than a week ago , i made my very 1st giveaway. About 2 days ago it ended and i sended the gift to his email address and marked it as sended. Well, the gift is still neither recieved by the person nor marked as recieved. I guess the user isn't active anymore or something.
What should i do?
Peperbol,
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