Awaiting User Response

Um...rejoice?

"Ended 14 hours ago"

Options:
what to do when the person NOT receiving the gift, but confirms that it has received?
what to do when the person receiving the gift, but NOT confirms that it has received?

Which one right?

Did u mean he not confirmed yet?
Just add him then tell him to confirmed that, if him keep igrone after a week send support ticket.

Wait a little more, and tell him/her that he/she has to mark the gift as received here. If the user doesn't do that, send a support ticket.

he has received,

Darkout
This game was added to I**** Steam account on Oct. 15, 2014, 10:37 p.m.

did you try reminding him gently to mark it as recieved? I had to do that with some other GA.

I (1): hey
I (1): why did you add me?
BerserkOlouco: please confirm than you received the gift
I (1): and did you send it?
BerserkOlouco: Darkout
I (1): yeah i know
I (1): i did not get any
BerserkOlouco: Darkout This game was added to I Steam account on Oct. 15, 2014, 10:37 p.m.

I**** (1): not by you

I**** (1): it was free

I**** (1): i did not get anything from you

BerserkOlouco: i send you an email

I**** (1): im in my mailbox

I**** (1): send it 1 more time

BerserkOlouco: http://www.steamgifts.com/giveaway/5O80c/darkout

I**** (1): so?

BerserkOlouco: please confirm in steamgifts

I**** (1): you cant even send this game if you wanted to give free copy

I**** (1): and this is forbidden

I**** (1): to give away free games

I**** (1): its against the rules

I**** (1): read them

BerserkOlouco: only confirm in steamgifts

I**** (1): why?

I**** (1): delete the giveaway

I**** (1): you can get banned

I**** (1): or give away the copy not the free game that cannot be given

BerserkOlouco: I gave the game, but it is for me to send the email to the winner

I**** (1): i dont care

I**** (1): dont ever do this again

BerserkOlouco: this is not a free copy

BerserkOlouco: darkout i buy in bundle

I**** agora está Offline.

and now?

When was Darkout free? Anyway. Make a ticket to the support adding proof, like this, and tell them that you have sent it, but he refuses to mark it as received. By the way it's NOT against the rules to give away free games. You can give them away, but expect to get them deleted, if the moderators remove it from the GA able games list.

If Itchy is his name, edit the post and remove his name, as it's considered calling out, and you can get a suspension. Edit it's name like WINNER or a fake name.

If you bought darkout in bundle, make sure that only you and he know the gift link, then check your gift link again. If it was claimed, only your giveaway winner can do that, send a ticket to support along with your proof. If it wasn't, request a reroll.

You may delete his name or change it a bit...so that you not get suspended for calling out...even if youre right with your anger.

yes , was claimed
Darkout
This game was added to I**** Steam account on Oct. 15, 2014, 10:37 p.m.

All this should have been sent to steamgifts support not posted in the open. Also remove his name from all your posts here, its considered calling out and thats not allowed around here.

Hes pretty much admitted to getting the code so talk with support and they will ban him, and mark it received in your list. Its not like you can send it to anyone else cause its now been used. Just show them that you sent an e-mail with the code in it at a certain time, they will see that he added the game to his account after that time.

Suggestion for future giveaways. Contact the person via steam chat. Give them the key that way after you have told them they have won on steamgifts. Once you send them the key, remind them to hit received on their steamgifts account, then take a screen shots of the chat so that you have evidence of giving them the key. I use a program called ShareX for my screen shots.