Thought I'd share this with you (yeah you guys who pretend to be Americans and buy steam games on the Amazon website. Guys like me ;) ).

My own mistake they found out btw.

I bought Drakensang River of Time on Amazon yesterday. Found out I was stupid to buy the "download" and not the "steam" version. Since prices were the same (2.99) I thought I'd contact Amazon to ask if they could alter my order.
Got a reply within an hour:

This is ***** from Amazon software support, I am sorry about the accidental order of " Drakensang: The River of Time" the no drm version.

After going through the details on your account, I have found that you are not a U.S customer. Please note, that Amazon Games & Software Downloads can only be purchased by customers connecting to the Internet from a location in the United States (specifically the 48 contiguous states, the District of Columbia, Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands).

Also, a U.S. credit card with a U.S. billing address must be used to purchase Game/Software Downloads. Your payment method for the order that you placed shows as a Netherland issued card.

For this instance only, I am making a onetime exception and refunding your purchase in the amount of $2.99. However, in future we will not be able to assist you, since you are outside of our immediate area of support.


The way I read it they only deny me any support in the future. I think I can still buy my games on Amazon but I cant check right now because I have to re-enter my creditcard info after a purchase, wehich I dont have atm. (Í had to do this 2 times befor so I'm not worried it won't work anymore).
So for now I don't think Amazon is actively deleting non-US residents, I'm pretty sure they are "off the record" pretty happy with the non-US costumers.
But I also read that some guy's purchases wre removed from Steam. So please share what you know about this topic.
EDIT may 23rd: I'm still able to purchase games on Amazon so nothing changed.

11 years ago*

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I live in Australia and I asked support for a refund when i screwed up. They did nothing and refunded me

11 years ago
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EDIT: I'm still able to buy games using the card of which they know it's not a US card

11 years ago
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No they didn't just deny further support, they clearly stated that you cannot buy games if you're not connecting from US and using a US card. That's not their will by the way, it's because of some laws to prevent consumers being too clever with their money, much like the japanese way of handling CD sales.
However, there are some societies that buy what you want and send it to you privately to work around the issue.

11 years ago
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I am from Argentina and i can't buy :( , i received the following mail, it seems that they banned my cards because i can't buy with any of them

Please be informed that Amazon Games & Software Downloads can only be purchased by customers connecting to the Internet from a location in the United States (specifically the 48 contiguous states, the District of Columbia, Alaska, Hawaii, Guam, and the U.S. Virgin Islands).

A U.S. credit card with a U.S. billing address must be used to purchase Game/Software Downloads.

I've checked our records and it appears that you are using the non U.S. credit card to purchase the games. Since Amazon Games & Software downloads are only available for U.S. customers with U.S credit card, you are unable to purchase the games. I'm sorry for the inconvenience caused.

Since we had a technical error earlier, you were able to purchase the games using the non U.S. credit card. Now the error has been fixed.

11 years ago
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Sheeeit I did my last purchase via my DC instead of usual gift coupon shitnitz. Dayum, I fucked up :[

11 years ago
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Was it all of a sudden, like, you didn't contact them first about something?

11 years ago
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I started buying Amazon games about 1 year ago, last days none of my payments (mostly for COD titles) didn't process, i've tried retrying my credit cards about 10 times, all of my 3 cards, and then i received this email :(

11 years ago
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Huh, who knows what happened then. Anyway, sorry to hear :(

11 years ago
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Good thing I bought Sonic Transformed a week ago. That might have been my last purchase then.

11 years ago
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'Since we had a technical error earlier, you were able to purchase the games using the non U.S. credit card. Now the error has been fixed'

My non US card still works like a charm (bought something a minute ago).

11 years ago
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I have an Amazon account that i been using it for almost 2 years. I've bought a lot of Steam redeemable games and PSN Network cards. Never had a single problem.
However, i changed the fake address like 2 times because they started adding taxes in some states. I'm currently in Indiana where there are no taxes.

11 years ago
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You mailed support? lol

11 years ago
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rofl

11 years ago
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Nothing wrong with that, they even gave me a steam key. Amazon support is generally awesome.

11 years ago
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Sigh. Are you buying items you're not supposed to from outside the US?

11 years ago
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Like a lot of people do? Last time I had a problem with my payment and support was very helpfull, resolved my issue in less than 20 minutes (and my card is a non US one). They just don't care :p

11 years ago
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Deleted

This comment was deleted 5 years ago.

11 years ago
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Hey! … I'm not too far from you (Juneau, Alaska) living in a "brewery."

Party? … Next weekend? … Your place?

11 years ago
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Completely off-topic, but fuck me, Rover of Time for 2.99 (€, £, $, who cares)? That's awesome. Shame it's a 2 week old thread and no such offer exists anymore :(

11 years ago
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I got banned from their website (for the same reason, as I'm a french citizen) and never contacted the support. Guess you were lucky.

11 years ago
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Closed 11 years ago by Mallorn.