I live in Australia and I asked support for a refund when i screwed up. They did nothing and refunded me
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No they didn't just deny further support, they clearly stated that you cannot buy games if you're not connecting from US and using a US card. That's not their will by the way, it's because of some laws to prevent consumers being too clever with their money, much like the japanese way of handling CD sales.
However, there are some societies that buy what you want and send it to you privately to work around the issue.
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I am from Argentina and i can't buy :( , i received the following mail, it seems that they banned my cards because i can't buy with any of them
Please be informed that Amazon Games & Software Downloads can only be purchased by customers connecting to the Internet from a location in the United States (specifically the 48 contiguous states, the District of Columbia, Alaska, Hawaii, Guam, and the U.S. Virgin Islands).
A U.S. credit card with a U.S. billing address must be used to purchase Game/Software Downloads.
I've checked our records and it appears that you are using the non U.S. credit card to purchase the games. Since Amazon Games & Software downloads are only available for U.S. customers with U.S credit card, you are unable to purchase the games. I'm sorry for the inconvenience caused.
Since we had a technical error earlier, you were able to purchase the games using the non U.S. credit card. Now the error has been fixed.
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Was it all of a sudden, like, you didn't contact them first about something?
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Huh, who knows what happened then. Anyway, sorry to hear :(
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I have an Amazon account that i been using it for almost 2 years. I've bought a lot of Steam redeemable games and PSN Network cards. Never had a single problem.
However, i changed the fake address like 2 times because they started adding taxes in some states. I'm currently in Indiana where there are no taxes.
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Sigh. Are you buying items you're not supposed to from outside the US?
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Thought I'd share this with you (yeah you guys who pretend to be Americans and buy steam games on the Amazon website. Guys like me ;) ).
My own mistake they found out btw.
I bought Drakensang River of Time on Amazon yesterday. Found out I was stupid to buy the "download" and not the "steam" version. Since prices were the same (2.99) I thought I'd contact Amazon to ask if they could alter my order.
Got a reply within an hour:
This is ***** from Amazon software support, I am sorry about the accidental order of " Drakensang: The River of Time" the no drm version.
After going through the details on your account, I have found that you are not a U.S customer. Please note, that Amazon Games & Software Downloads can only be purchased by customers connecting to the Internet from a location in the United States (specifically the 48 contiguous states, the District of Columbia, Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands).
Also, a U.S. credit card with a U.S. billing address must be used to purchase Game/Software Downloads. Your payment method for the order that you placed shows as a Netherland issued card.
For this instance only, I am making a onetime exception and refunding your purchase in the amount of $2.99. However, in future we will not be able to assist you, since you are outside of our immediate area of support.
The way I read it they only deny me any support in the future. I think I can still buy my games on Amazon but I cant check right now because I have to re-enter my creditcard info after a purchase, wehich I dont have atm. (Í had to do this 2 times befor so I'm not worried it won't work anymore).
So for now I don't think Amazon is actively deleting non-US residents, I'm pretty sure they are "off the record" pretty happy with the non-US costumers.
But I also read that some guy's purchases wre removed from Steam. So please share what you know about this topic.
EDIT may 23rd: I'm still able to purchase games on Amazon so nothing changed.
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