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Game I won does not show on the account

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MoShU23

Few minutes ago I won a game, got in my account to see all my games that I won until now, but find out that one game is missing (I don't usually check that area very often). A month ago, when I had like only 200+ entries I won Cave Story+ but is not showing on my account.

Why does the game is not there? Games are removed after a period of time or is jut a bug?

Many thanks

11 years ago*

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11 Comments
copsofhalo

You 100% positive? Maybe a bug. idk

11 years ago
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TheDopefish

It's better the check in the client, the web view does not always show all games.

You can also check your purchase history to see when you have activated the game.

11 years ago
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MoShU23

I won the game on steamgifts, you are probably talking about Steam Purchase.

11 years ago
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TheDopefish

Indeed, when you said it does not show up in your account, I thought you meant your Steam account.

11 years ago
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This comment was deleted 4 years ago.

11 years ago
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MoShU23

That is what I am asking, why is not there because I won it a long time ago, if is a bug, who should I contact in case of something like this?

11 years ago
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This comment was deleted 4 years ago.

11 years ago
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MoShU23

Ok then ^_^ , maybe they have their reasons

11 years ago
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nevyn

If you won it a month ago, you've already activated it hopefully.

11 years ago
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Sly34me

Maybe you didn't mark it as received and the person never received their feedback from you? That's the only thing I can think of.

Did you mark the gift as received in your won section?

11 years ago
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MoShU23

Yes, the next minute I received the game I marked YES as received.

11 years ago
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Closed 11 years ago by MoShU23.