Well i just won New Star Soccer 5
and it seems to have been restricted in my country.
i cannot activate the key at all.
i've contacted support to check if theres anything wrong with me being in syria since its the second game i couldn't activate, the first was from somewhere else.
but what about this new one? what should i do? should i wait till steam support gives me an answer ? or should i just tell steamgifts to reroll for another winner?
also im going to wait out a bit and hear all suggestions before i do anything.
also any ssuggestion on knowing whether the game is available for one's country or not.

9 years ago

Comment has been collapsed.

Ask for reroll, if you can't activate it from your country, I doubt support can help you

9 years ago
Permalink

Comment has been collapsed.

:(
you can ask for a reroll. But,as far as i know,there is currently a problem with using keys in Syria. you are not the first users complaining...

9 years ago
Permalink

Comment has been collapsed.

thanks for the information.
should i stop getting into giveaways? do you have any more information on the situation ? i'd like to know more before i do anything

9 years ago
Permalink

Comment has been collapsed.

also contact support for SG.
it's not the creator fault, but maybe they have more information on this...
sorry

9 years ago
Permalink

Comment has been collapsed.

From what I gathered from the other thread, you can still activate gifts. Thus, I guess, you can still enter giveaways if the creator specifies it's a gift and not a key or link.

9 years ago
Permalink

Comment has been collapsed.

thanks atleast i can get a game somehow now.

9 years ago
Permalink

Comment has been collapsed.

Notice that I'm not from the same region, so I'm just reporting what I heard. I'm not sure it works for gifts (and it could also change as well).

9 years ago
Permalink

Comment has been collapsed.

This is second time I see similiar topic here. Unfortunatelly it seems that your country have some problems with steam. I can only guess what is the reason for that, but because NSS 5 is harmless game, I would try to contact steam support - in worst case scenario you will have official statement why you can't activate this game.

Meanwhile, contact with GA creator, and tell him what problem you have. Inform him that you won't activate game right now, probably until you will receive official respond from steam support. Also tell him that in worst case (for you) scenario, you will ask him for reroll. Basiclly you have 7 days to activate game, but it's always nice to inform GA creator about any issues.

Well, I hope I somehow helped, let us know when you will decide what to do.

9 years ago
Permalink

Comment has been collapsed.

you are right.
i ll contact the creator

9 years ago
Permalink

Comment has been collapsed.

The problem is not on Steam's end. It's all part of the US sanctions against Syria which contains digital goods as well (If I am wrong on this please correct me someone). Valve is based in USA so the company is forced to play along the rules.
There is nothing you can do (AFAIK) to activate a game. I think you can't even buy through store anymore

9 years ago
Permalink

Comment has been collapsed.

this is the first time it happens really
only recently did steam keys start not to work.
every other steam key i got before worked
i suspect its something new that happened.

9 years ago
Permalink

Comment has been collapsed.

It happened in the last 2 or so months, maybe even less. I really don't know for sure but that's the conclusion to which I came after reading several topics about this matter on SG.

9 years ago
Permalink

Comment has been collapsed.

i guess i should've read more discussions before stating this out.
thanks for taking your time to reply. sorry about this,

9 years ago
Permalink

Comment has been collapsed.

It's okay, I am glad I could be of help! :)

9 years ago
Permalink

Comment has been collapsed.

+1

I've seen two other threads concerning this topic.

9 years ago
Permalink

Comment has been collapsed.

Syria got totally restricted by Steam, because of new sanctions put in place by US govt or sth like that - there's been quite a few topics like that. Until sanctions got lifted you won't be able to buy games or activae keys or gift copies. So it's nothing wrong with key being given away but with your account - ask for reroll and sorry but until things change better don't enter any GAs - you won't be able to activate them anyway

9 years ago
Permalink

Comment has been collapsed.

And BAM
and i tried my best to stay away from pirated copies.
god damn it.

9 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.