Guys, PLEASE check your giveaway winners for unactivated wins before delivering your gifts

You can use sgtools

I have stumbled upon this so many times, especially on public low level giveaways.

The number of people that don't activate their wins is staggering.

If you find your winner didn't activate previous wins (especially recent ones) - report them to steamgifts and ask for a re-roll.

8 years ago

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Do you check your winners for unactivated wins before delivering gifts?

View Results
Yes
No

Maybe we should go one step further and check winners of our winner and blacklist him for not checking his winners?

I mean, keeping regifters out will be only possible with group effort... and seeing poll results makes me sad.

Its not like we can have any positive way to encourage it.

8 years ago
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So... my first few GAs, I didn't really check. I do now. But, I have yet to actually find a rule violation. What I have found is a lot of old exploits (e.g., one winner used an exploit to get to level 5 about three years ago, and has only leached since) that I can't do anything about except to blacklist them from future GAs.

Edit: Okay, got one rulebreaker today, but too old to request a reroll.

8 years ago*
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wow nice info, i never do that... thank you

8 years ago
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How do I check if the person has already gotten punished for not acctivating a game?

8 years ago
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You can't.

You need to ask for a reroll and support will either suspend the person and reroll it or let you know that the suspension has already been served/reject the request.

8 years ago
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Sad to know, thanks for the information...

8 years ago
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happened for 1 of my ga lately, asked them if i can re-roll cause my winner didn't activated the game and i had no idea if he got punished already so i still make a ticket, 4 or 5 days ban for a 0.49 $ game lol

8 years ago
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If the unactivation was within a month, you can ask for a reroll even if the punishment was served.

8 years ago
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o i didn't know that

8 years ago
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i didn't know that

It's not your fault. The explanation for how this works is very poorly worded.

7 years ago
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did you know that i wrote that 8 months ago ??

7 years ago
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Yep, but the thread had already been bumped and discussion reignited by someone else, so the whole thing is game again.

7 years ago
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I'm amazed how many people don't check the winners. O_O

8 years ago
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They just don't have the need. And when you, for example, deal in bundle leftovers that you really don't care about, it is not something one would put effort into.

8 years ago
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I don't think it has anything to do with the value of the gift.
Its more about the fact some people have alt accounts or just don't bother paying attention.

8 years ago
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A big part of the reason is the poor explanation for how re-rolls work and when they are granted. A lot of people mistakenly think that you can only ask for them within a month, so they don't bother for older violations.

7 years ago
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I haven't before, maybe I'll start doing that, then again, when will I ever make another giveaway? Kappa

8 years ago
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Are there no scripts currently in the wild that automatically do this? I will be honest here and say that I very rarely check my winners of games that are in high supply / low in demand. While I certainly appreciate that not checking all my giveaway winners can have an overall negative impact on the amount of abusive users allowed to participate in the site, the current requirement to self-police is extremely labor intensive and I just do not have the kind of time it would require to cross-check hundreds of giveaways. Particularly so because sgtools is often very slow to load or non-functioning and it can take up to 5 minutes sometimes for it to show the result for each lookup or fail with an internal server error (like it is at the time of this posting).

I'm not sure what the impact would be on server resources if the system would just automatically run a quick check for unactivated wins with each giveaway, or maybe to write some sort of routine that would periodically check the active userbase for unactivated wins and just automatically send a warning or ban them after x days of inaction, but it seems like it would be of large benefit to the integrity of the site to weed out these rule breakers and save a huge amount of man-hours for the diligent users that do cross-check every single giveaway they make.

8 years ago*
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You might wanna check out this thread: Links to user profile suuper helpful and easy.

8 years ago
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Thank you! That definitely looks like it would make the task much more manageable. But there is still the issue of sgtools sometimes being slow/unresponsive.

Ideally, I really think checking for non-activations should be built into the site as default -- as the poll reveals at least half of people making giveaways do not have or do not care to take the time it requires to verify their winners manually, and I suspect that the poll is actually over-representative of people who take the time to read the forums and thus the true numbers of people who don't check their giveaway winners due to time or lack of awareness is likely much higher.

8 years ago
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I agree. It really should be build in. More people would check their winners that way then.

8 years ago
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I've yet to find anyone who had recent ones, and the report page specifies a very narrow, recent timeframe, so I've yet to actually have occasion to us it.

8 years ago
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...the report page specifies a very narrow, recent timeframe...

The report page is very poorly worded and wrong.

7 years ago
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Maaaybe I should start doing that...!

8 years ago
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Ah damn, I always thought I could trust people to be honest and follow the rules, but I've checked some of the past winners of my giveaways and one of them didn't activate their games. Is it too late to report them? Or can I do something about it?

8 years ago
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How is this fair, though? It'd be preferable to ask the winner about it firstly, rather than just taking an extreme measure like re-rolling.
I speak from experience; when I first joined the site, it wasn't made clear to me that I was supposed to activate keys right away, and some I activated on my secondary account, only to be suspended afterwards, but I didn't do it with a malicious intent; it was a rookie mistake and I've learnt from it. I'm still waiting for a sale to buy one game that I'm missing from my library, and as such shows up as unactivated on my account. Also, I've won the game GooCubelets: The Algoorithm 5 days ago, and when I went to activate it, it was actually the free GooCubelets, not the game the giveaway creator had listed. Of course, I've reported the user but to this day I still haven't heard from SteamGifts support. So, technically, if you were to check my profile right now, I'd have two unactivated wins (one by mistake, for which I've already been punished, and the other that wasn't my fault at all). So please be wary of each individual case and don't automatically assume that everyone who doesn't activate their wins is a crook.

8 years ago
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it wasn't made clear to me

Well, that's why you should read the FAQ when joining. It's perfectly clear there, and everyone who fails to read them and therefore doesn't stick to those rules, well, I mean, it's their own fault. That's how I see it at least.

Also, why are you marking giveaways as "received" when you didn't actually receive the game? Just untick it andset it to "not received" when it's possible.

8 years ago
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Well, that's why you should read the FAQ when joining. It's perfectly clear there, and everyone who fails to read them and therefore doesn't stick to those rules, well, I mean, it's their own fault. That's how I see it at least.

As I said, it was a rookie mistake and I've learnt from it. I've fully admitted it was my fault. Did you not catch that part?

Also, why are you marking giveaways as "received" when you didn't actually receive the game? Just untick it andset it to "not received" when it's possible.

I'm not, why are you even accusing me of things I'm not doing?

All in all, why did you even bother to reply if you didn't even make a point about my argument?

8 years ago
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You literally said that if we were to check your profile, we would find two not activated games. Aka you must have marked it as received in order for it to come up as such. That's not an accusation but a conclusion of what you said.
I replied because I don't agree. Nobody "has to make it clear to you" what the rules are, that's what the FAQ are for. And to blame it on the fact that you didn't read it or let's say that anyone didn't read it when they first joined, it really is their own fault and it's not an excuse for not activating a game. Not knowing a rule is not an excuse for breaking it.
This isn't directly targeted at your case by the way. It includes everyone who claims they didn't know the rule.

8 years ago*
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You literally said that if we were to check your profile, we would find two not activated games. Aka you must have marked it as received in order for it to come up as such.

You misunderstood what I said. I didn't give any feedback on the second game, since I wasn't able to activate it.

And to blame it on the fact that you didn't read it or let's say that anyone didn't read it when they first joined, it really is their own fault and it's not an excuse for not activating a game.

Did you miss the part where I said I've fully admitted it was my fault? Twice? How am I making an excuse for anything? I'm saying these cases should be analysed individually. You still haven't understood what I wrote, I suggest you read again.

8 years ago
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That's not how it works though. It only shows up as "not activated" when you actually mark it as received even though you didn't actually receive it. You just didn't make yourself very clear. But whatever I guess.

I'm not talking about you. I'm saying that generally people can't use that as an excuse. God, it's tiring to talk to you...

8 years ago
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i completely agree with you. And like you im paying for a rookie mistake everytime theres a sgtools giveaway (thanks to a game i won and gifted my brother)

8 years ago
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Just get the game for youself and activate it on your account. That's how you fix that rookie mistake you made.

8 years ago
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Were you looking at your own wallet while you were commenting that?

8 years ago
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He made 30 giveaways. I assume he has some money that he can spend on getting games. I simply posted about a way to fix his mistake. Nothing more.

8 years ago
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All right, I understood now. It sounded condescending in my head. Sorry about that.

8 years ago
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i know that. im just waiting for it to be in a sale to make my mistake less costly :)

8 years ago
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Fingers crossed that it'll go on sale soon then :)

8 years ago
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Agreed. People make mistakes. It happens. But, this is a mistake that can be fixed. You gave/traded/sold a game that you should have activated? You can buy/trade a copy for your account.

Don't want to? That's fine too, but then don't get upset when gifters want to reroll on you. It's a fixable mistake. You can fix it, or choose not to. Accept the consequences of your choice and move on.

8 years ago
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If you marked the second game as 'not received', then you should be able to pass all the sgtools checks once you buy the first game.

As for asking before rerolling, I'd rather have the user checked by the support. If the user has already been punished, then they just tell you about it and you can proceed with sending the key (the reroll is not granted then).

8 years ago
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I can't mark it as "not received" yet though, one week still hasn't passed.

And I agree with you on the second part.

8 years ago
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Then it's still okay, SGTools will also not block you until the week has passed.

And also, don't forget to contact the owner if there's something wrong with the key! Sometimes it's all just a misunderstanding. Also it's possible to remove a giveaway, even though it's finished if you agree on that and the owner wants it.

8 years ago
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Mhm, all right. I left a message on their giveaway page.

8 years ago
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I haven't been doing that, but I will now. Kinda feel ashamed, but I guess I just didn't know accordingly the steps to take for a giveaway I created. I now know and found one with a unactivated win, but dated back to September last year. I'll just have a chat with support.

8 years ago
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That poll result is actually kinda shocking.

8 years ago
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Nope.avi

8 years ago
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I always check my winners thoroughly. >:3

8 years ago
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I have been educated to thoroughly check my winners! :-D

8 years ago
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Well, here's what I do.

  1. Buy one of the OtakuMaker bundles x 5.
  2. Give away all of the games with no level requirement.
  3. Reroll all the winners that broke the rules recently.
  4. Enjoy a cleaner SG.
8 years ago*
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The hero we need.

8 years ago
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Anyone who wins one of my giveaways had better have their ducks in a row.

View attached image.
8 years ago
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So, I've found one and made a request for a reroll, but it's been over 24 hours since, and no answer. Is it ok? :)

8 years ago
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Just wait, support will get to it soon.

8 years ago
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Sooo I wen through of this thread but didnt find an answer for my question (or just overlooked it)

One of my GA just ended and I checked the winner and he/she has 2 unactivated gift. both of them are over 1month now (1st was in January and the other one was in March 29) so If im right I cant get a re-roll, because its past the last month requirement.

So what should I do?
I have to send the code and maybe report for the other unactivated gifts?

8 years ago
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Request a reroll. It will be either accepted or denied, depending on his previous suspensions.

8 years ago
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okay! thanks for the reply!

8 years ago
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Not even cg checks his winners, why should we?

I'm checking all my winners btw.

8 years ago
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Not sure why you assume he does not, we sometimes get reroll tickets from him

8 years ago
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So the moral of this is that "everyone on SGifts is guilty until proven innocent"?

8 years ago
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No but the number of people who haven't activated their wins is quite high. If people do not check their winners, the practice will continue.

8 years ago
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may we request this link to sgtools be added to one of the drop down menus?
and while i'm at it, the bundles list, and the not-yet existing(?) ungiftable (0 value) titles lists?

8 years ago
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8 years ago
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It's always smart to check. If I see somebody didn't active a won game(s) or regifted, I would re-roll and probably blacklist. But I have a question, to anyone who knows... If someone's profile is private, can I request a new winner since I can't confirm they don't own the game already? I'm not saying I'd always re-roll private profiles, but I do have a concern about leeches with private pros., since they could usually give a damn less if they get banned q:

8 years ago
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Deleted

This comment was deleted 4 years ago.

8 years ago
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Well, that's good enough for me! I'd hate to wrongfully accuse someone of breaking a rule. Thank you, ambidot! :)

8 years ago
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Had my first reroll in the 16th giveaway because the winner didn't activate their previous won gift

8 years ago
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Closed 2 years ago by Tzell.