The GA ended a week ago and I'm still waiting a feedback. I sent him the key shortly after it ended but I don't know if he claimed it or not. I added him to Steam, sent him a private message but still nothing... What should I do now? As I said, I don't know if the key is still valid...

9 years ago

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Did he activated the game?

9 years ago
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Can you check his library to see if he claimed it? That would probably be useful information to have before contacting support.

9 years ago
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I had the same problem some months back. Just take screenshots of your messages and create a support ticket requesting feedback. They're gonna give it to you within some hours...

9 years ago
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I don't see it but he's online now and he says me he'll mark it as received

9 years ago
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It's okay, he did it. I'm level 2 now (and I missed so much lvl2 GA...)

9 years ago
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You should report that guy. He has not-activated gifts, and even a double win.

check him here: http://www.sgtools.info/activation

edit: Joachim
You are right. There was something wrong with SGTools, but that guy still has one not-activated.

9 years ago*
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Aaaand delete your post as soon as OP read it because you'll get in trouble.

9 years ago
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How is this calling out if I did not post his name?

9 years ago
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1) You're dangerously close to calling out

2) You're wrong about it. Don't rely so much on SGTools and manually check the results.

9 years ago
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I hope he really mark it as received, otherwise you can contact support because it past 7 waiting days period.

9 years ago
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Closed 9 years ago by sasha9n.