Hello, I have a question regarding how sending Steam key works. When I create a giveaway, put the key in and then the winner is drawn, how does the "send key" do?
Send the key to the winner mail? Or what?
So, what if I decided to request a new winner?

7 years ago

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Even when you enter the key in, it still must be sent by you to the winner. You will still have the chance to make sure the winner is legit.

7 years ago
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The winner cannot see the key before you press "send key".

7 years ago
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This.
It has nothing to do with email.

7 years ago
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You can add the key before or after the giveaway ends, if you need a re-roll you can file a ticket to support.

7 years ago
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So it doesn't send the included key to winners email?

7 years ago
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No.

7 years ago
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Deleted

This comment was deleted 5 years ago.

7 years ago
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I see, that clear things up, thank you.

7 years ago
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No.
You can attach a key to your giveaway and "send" it: the winner will see the key on this site.
Or you can send it in email, since you will see the winner's email address.
You can also add them on Steam and deliver the key in chat.

It is up to you.

7 years ago
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I tried to contact the winner, but no response so far. I'm afraid if I ask for new winner, but the previous winner suddenly activate the key... well...

7 years ago
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Closed 7 years ago by Ank66.