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Community Request: Submitting a Ticket

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lokonopa

Greetings community,

Over the last week, Support has been exceedingly busy. Every few hours, many dozens of tickets pour in for a very wide variety of reasons. Until we have some sort of dropdown list for choosing the issue, please try to use keywords in the title. Submitting a ticket that simply says "Hello" helps no one. Obviously, the only consistent keyword is "ban".

So, when submitting a ticket, please include at least common keywords such as reroll, delete, remove, fake, missing game (when it's not in the dropdown list), not received, sync, etc. The quickest way I'm handling Support right now is by searching open tickets for common keywords and murdering those before trying to pick apart the scattered individual tickets. Thank you for your understanding.

-loko

Update: Also, please always link the giveaway in question. Even if it's public, always link the giveaway.

12 years ago*

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24 Comments
thejadefalcon

brb, submitting ticket called "Hello"

12 years ago
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Flanlord

Subject:

"Hello"

Text:

is it me you're looking for?

I can see it in your eyes
I can see it in your smile
You're all I've ever wanted, (and) my arms are open wide
'Cause you know just what to say
And you know just what to do
And I want to tell you so much, I love you

12 years ago
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wbarton

I lol'd.

12 years ago
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Celdiruen

Well done.

12 years ago
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Rinarin

Very well done xD

12 years ago
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Kyithios

Bravo, bravo.

12 years ago
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wardenn

Sounds good! :)

12 years ago
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Deleted

This comment was deleted 3 years ago.

12 years ago
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midnightshooter

It's you and only you!

12 years ago
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Deleted

This comment was deleted 3 years ago.

12 years ago
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Rinarin

All your fault!

12 years ago
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MoneyHypeMike

People make tickets saying hello?

LOL

12 years ago
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lokonopa

I wish it were an exaggeration. Have at least two dozen pending "Hello" tickets.

12 years ago
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midnightshooter

Brace Yourself! "Hello" tickets are coming!

12 years ago
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xarabas
(Junior Moderator)

So, you're saying i can be banned now if i continue to do too much of this?

12 years ago
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InsertCookiesHere

It's reverse psychology, he's actually saying he wants you to do more of that.

12 years ago
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Fearzki

Then let's spam the tickets!

12 years ago
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HillaryClinton

Changes Hello to Hola

But yeah makes sense to state the issue...

Saying just Hello is odd.

12 years ago
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lokonopa

Update: Also, please always link the giveaway in question. Even if it's public, always link the giveaway.

12 years ago
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Memoir

Phew.

Good thing I did that a few days back... :D

12 years ago
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Kove

What about a drop menu with many options to choose about different themes, so you can classify them

12 years ago
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Rinarin

One theme being "Hello"?

Also that's what loko said in the topic, Kove, "Until we have some sort of dropdown list for choosing the issue, please try to use keywords in the title."
12 years ago
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bufetman

lol :)

12 years ago
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Maleklord

Yeah, that sounds like a good idea, he even said it's planned.

12 years ago
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Closed 12 years ago by lokonopa.