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cavemans

Sorry if this does not go here but I have a question about my giveaway that finished earlier. The winners email didn't work and steam kept sending the game back to me so what do I do?

11 years ago*

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6 Comments
ZaknazaaR

You may try to contact the person in Steam and gift it there directly. Wait few days and if he/she doesn't respond there as well you may be able to request a winner.

11 years ago
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Pur3Bolt

Have you typed the email properly? You can always add the user on Steam and send the gift that way too

11 years ago
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cavemans

I have typed the email properly and I have added them but it has been longer then 16 hours and I have gotten no response from them, I know that is not a long time I was just wondering if there was any other way to gift it to them.

11 years ago
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ZaknazaaR

You can either contact them via e-mail or in steam. Anyway, you have 7 days to complete the process so you have to be a bit patient.

11 years ago
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NB264

steam kept sending the game back to me

Not sure what you mean by this. When you send a gift from the inventory it will be shown there until the winner does not accept it. It will not magically disappear at once. Only thing that's different is that when you click on it, it will show the line "sent to: e-mail".

11 years ago
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cavemans

Not saying it was sent at all. No where does it say sent to: Though I did not know that the item stayed in I always sent it through the send to a player on the friends list thing not by email. Eathier way I am not seeing "Sent to:___"

11 years ago
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Closed 11 years ago by cavemans.