I know this isn't a place for this,but I was hoping somebody could help me.
So while I was transferring some stuff on my phone through my computer my phone suddenly froze and it turned black screen.
I turn it off and when I tried to turn it back on nothing happened.I took off the battery and put it on and still nothing happened.
My phone just didn't do anything.I was holding the start button for a minute and it nothing.When I try and charge it the light flashes,but I don't know if it charges or what.Last time I checked before this happened the battery was around 80%.When I connect it to the computer it plays a connection sound and then a other sound.(like a negative sound that it didn't connect)
So please if you can help me so I can fix this problem.(and yes I tried smacking it didn't work)
oh and sorry for my bad english

10 years ago*

Comment has been collapsed.

Aww that's rough..what operating system does it use? Android?

10 years ago
Permalink

Comment has been collapsed.

yes 4.2

10 years ago
Permalink

Comment has been collapsed.

On JellyBean you should be able to get in Downloading mode (check my last reply)

10 years ago
Permalink

Comment has been collapsed.

I hold the buttons required but it stays black screen

10 years ago
Permalink

Comment has been collapsed.

What model is it? this method works on most of the Samsung / Nexus phones

10 years ago
Permalink

Comment has been collapsed.

Alcatel one touch pop c1

10 years ago
Permalink

Comment has been collapsed.

Last shot try Power+VolUp for 8 seconds (make it 10)...if it doesn't boot in recovery, then you'll have to pay a visit to a local service :(

10 years ago
Permalink

Comment has been collapsed.

tried it and didn't work :(
gonna have to take it to a service
either way thanks for trying to help

10 years ago
Permalink

Comment has been collapsed.

I guess Ill just take it to repairs tomorrow

10 years ago
Permalink

Comment has been collapsed.

Have you tried using another battery from a similar phone?

10 years ago
Permalink

Comment has been collapsed.

I will try

10 years ago
Permalink

Comment has been collapsed.

If you phone is running Android, there should be a safe boot procedure for it that takes you to a menu where you can do factory restore, among other things. Google is your friend.

10 years ago
Permalink

Comment has been collapsed.

Press Power+Home+VolDown to enter Downloading mode (and then you can reinstall the firmware via PC) or try entering Recovery Mode with Power+Home

10 years ago
Permalink

Comment has been collapsed.

yeah but my phone doesnt start at all,nothing happens when I hold the power button

10 years ago
Permalink

Comment has been collapsed.

If you can't get into recovery ( Power + Home + Volume Up. ) you won't be able to do much. Around what percentage was the battery when you were transferring? How big was the file?

10 years ago
Permalink

Comment has been collapsed.

the battery was above 70 % and first I formatted my SD card and then was transferring my old back up to it.

10 years ago
Permalink

Comment has been collapsed.

Did you try turning it on without the sd card in. might be some problem with it.

10 years ago
Permalink

Comment has been collapsed.

Yes I did and I didn't work,tomorrow I will go to the service.

10 years ago
Permalink

Comment has been collapsed.

Closed 10 years ago by DonDragonFull.