Hey, dudes! I fucked up. I entered two giveaways for the same game and managed to win both. I don't want both games, but I also don't want to re-gift it or give it away to anyone else. I've activated one key, but the other is sitting there waiting to be claimed. I WANT to contact the person and tell him/her to please pick a different winner, but for two days Steam has been giving me this "Unable to add friend, please try again later" error, and I don't know any other way of contacting him/her. What can I do?

I tried submitting a "request new winner" ticket, but that appears only to work if I'm the one who created the giveaway./

7 years ago

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Just ask one of the creators to resquest a new giveaway =)
Edit: On SG I mean, in the GA comment section

7 years ago
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You hsve to ask to thr creator of giveaway in thr comment to request
A reroll~

7 years ago
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Post on the giveaway page that you don't want it and request they reroll. If the person still doesn't reroll just leave it alone. Eventually the unmarked result will get them to reroll.

Edit: Ninja'd, stupid damn slow internet day :/

7 years ago
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Contact one of the GA creators , explain the situation and ask him to reroll .

7 years ago
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Reply to the second giveaway, explain the situation, and request a reroll.

7 years ago
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Comment on the second giveaway.
That error usually happens to me when you add and remove someone and then try to add them again
search

7 years ago*
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First off, mark the key that you activated (and only that one) as "received".

Since you can't get hold of the creator of the other giveaway you can write a comment in the giveaway itself, quickly explaining that you won another giveaway for the same game at the same time, that you haven't used his key, and that that he should request a new winner. The giver can request a new winner and point to the comment that you made, which should be enough for support to approve the reroll.

It's rather awkward for the giver, because they can't be absolutely certain that you haven't used the key, but as long as you haven't then everything should run smoothly.

7 years ago
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  1. Activate the first win, and (assuming success) mark as Received
  2. Add a comment in the second win: "I won this game from another giveaway. Please request a new winner. Thanks!"
  3. Important: Do not mark the second giveaway as Received or as Not Received. Just forget about it, and of course do not activate or re-gift the key. For all intent it's not yours to use and should be assigned a new winner.
  4. To reduce the chances of multiple wins in general, after winning, resync your account, go over your entries to other giveaways of the game you just won and remove them manually.
  5. Bump this thread so that more people in the same situation know what to do :-)
7 years ago
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Oh, geez, I didn't even realize you could leave a comment on a giveaway that's ended. Thanks, guys!

7 years ago
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To elaborate just a little: support has a huge pile of tickets to work through, and reroll requests are obviously some of the first they do. To make sure they don't have to go after any proof when the giveaway creator requests a reroll, just leave a comment that you'd like the giveaway rerolled in the giveaway.

7 years ago
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I thought this was a jab at the usual "I won two games" threads in an attempt to make a giveaway thread.

7 years ago
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