Post on the giveaway page that you don't want it and request they reroll. If the person still doesn't reroll just leave it alone. Eventually the unmarked result will get them to reroll.
Edit: Ninja'd, stupid damn slow internet day :/
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First off, mark the key that you activated (and only that one) as "received".
Since you can't get hold of the creator of the other giveaway you can write a comment in the giveaway itself, quickly explaining that you won another giveaway for the same game at the same time, that you haven't used his key, and that that he should request a new winner. The giver can request a new winner and point to the comment that you made, which should be enough for support to approve the reroll.
It's rather awkward for the giver, because they can't be absolutely certain that you haven't used the key, but as long as you haven't then everything should run smoothly.
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Oh, geez, I didn't even realize you could leave a comment on a giveaway that's ended. Thanks, guys!
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To elaborate just a little: support has a huge pile of tickets to work through, and reroll requests are obviously some of the first they do. To make sure they don't have to go after any proof when the giveaway creator requests a reroll, just leave a comment that you'd like the giveaway rerolled in the giveaway.
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Hey, dudes! I fucked up. I entered two giveaways for the same game and managed to win both. I don't want both games, but I also don't want to re-gift it or give it away to anyone else. I've activated one key, but the other is sitting there waiting to be claimed. I WANT to contact the person and tell him/her to please pick a different winner, but for two days Steam has been giving me this "Unable to add friend, please try again later" error, and I don't know any other way of contacting him/her. What can I do?
I tried submitting a "request new winner" ticket, but that appears only to work if I'm the one who created the giveaway./
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