Do the same thing that I did, wait 7 days, then mark it not received and then move on with your life.
Not much you can do past that.
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Sorry that it happened to you. It's such excitement to win ~ then it gets taken away. I hope that you do receive it. If you don't hear from that person, perhaps you should leave a comment on their Steam profile. Mean people suck. Good luck to you.
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Well, since he wasn't online for that week, that might mean he still doesn't know he should send you anything - maybe he's too busy with life, or even had an accident and lies in hospital (it wouldn't be a first time).
Of course, it could be fake giveaway (and that's why they are bad, people saying "doesn't matter if fake, have points to spare").
While rules says that both sides have 7 days, you might want to get some support answer if you should wait until he appears online, or just mark it as not received after time limit.
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so... i just won another giveaway about 5 days ago and the user still havent sent me the gift and it says in his profile that he has been offline for a week now? , so what if he ends up not giving me the gift what do i do?
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