i have the same issue i do not see it on his account and when i check the link it does not tell me the key has already been used though i have not checked lately
i will give it another day or so and try contact them and then maybe put in for re-roll as the point of me giving the game away was for someone that will active it i bet the person entered just because he could this is why i sill think the points system is still a bit broken as some enter stuff they normally would not just for the heck of it and win a game they have no interest in
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Check users steam name and aliases, find his matching account on gameminer. See your game in a GA under his on gameminer - submit report here.
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Happened to me once, I requested and got a reroll on support's advice to do so.
New winner activated key with no problems.
I presume if the key turned up as used already, Support would have marked the gift as Received and we'd just have to apologize to the second winner.
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Title says it all
Key Recipiant doesn't acitvate key, nor mark the gift as Received, nor answers any inquiries if the key works or not.
It's been more than a week since i sent him the key.
I got proof that i sent him the key
What should i do??
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