I got the email that said I joined Prime, but I can't access the games list. @.@
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i think its dead, they must have fixed it so that trials dont get the free crap.
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That's strange, my free trial period ends on 06.02.2012 (according to an e-mail they sent me yesterday), but when I log in and click on Prime I get nothing but the ad-window you get when you don't have prime yet. And when I use the direct link http://www.fileplanet.com/betas/rochard/ and log in with my still running IGN Prime account, I get a message that I need to have prime to get the game.
BUT, if I try to get the free Trial again, it says I already am Prime at the moment ("The user xyz already has access to the selected subscription.").
I had canceled the automatic renewal on the first day of the trial period and deleted my credit-card from the account, too, but the trial period should still be on.
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I just paid and get the ame thing. I even changed passwords 3 times and wrote tickets....
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Hmmm I joined prime it said welcome to Prime...then kicked me out to HUB...I logged in and it sent me back too HUB. So in other words..It is billing me for Prime since I can not log in to use it or cancel it.
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LoL..I decided to try and pay again using Trial..I got this message:
"Sorry, you have already used the one allowed free trial of IGN Prime for this IGN account. Please select a paid package."
yet I have the e-mail:
Below is a receipt for your subscription to IGN Prime
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I have the same error he does. Both on IGN and fileplanet tells me that I'm not a Prime member, when I got the email confirmation that I am a Prime member, and even when i look at my account information on IGN, it says I'm a Prime member.
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Have the same problem, both firefox and chrome give me the same answer. On the Prime Hub it gives me the "Join for Free" promo but when I choose the "7 day free trial", although I´m member already, it gives me the "The user xxx already has access to the selected subscription. "
It also tells me that:
" Prime - Quarterly
Current Term Ends: 12/31/1969"
Although I received an email a couple of days back saying "IGN Prime Loss of Service Date: February 17, 2012 " so it should be valid.
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That screen seems to check if you are logged to fileplanet instead of ign directly. So if you are logged to fileplanet with an account that does not have prime you will get that message. If you are not logged to fileplanet at all you will get a second login button in that prompt.
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No, I logged onto Fileplanet with my IGN account. I'm pretty sure the others did too. On IGN itself, when I click Prime, it shows me the advertisement to sign up for Prime.
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So you can't get the free trial without giving them information allowing them to raid your paypal, essentially meaning the game is on sale and not free at all?
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Ah, I see.
Got King Arthur, too.
And you're sure Gaben's not going to find me and sit on my legs for this?
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Something changed. Maybe their payment processor or Vindicia bullshit or whatever is down, but it's taking ages to process the "future payment", and then it gets rejected with no explanation.
edit: Okay, it was freezing Chrome for some reason, Firefox worked fine? WTF.
neway ty 4 da hedz up ilu
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IF YOU USED PAYPAL: Since they overhauled their payment system from the looks of it, they will add another "IGN Entertainment" entry to your list of pre-approved payments. It used to just stay canceled for me, so what you want to do is cancel that new entry as well.
Turning off auto-renew makes it so they should not bill you, but canceling makes it so they cannot bill you, at least via PayPal. Important distinction, since I don't trust them. Remember that Battlefield/Assassin's Creed/MW3 fiasco?
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ha ha, IGN is telling me I've already used up my free trial for the account, guess I need to make a dummy account now.
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lol first time it actually accepted my paypal, which btw has a credit card thats overcharger and unusable lol.
So i snagged both rochard and king lolthur. thx for the heads up :)
weird that i have 5 entries of ign prime sub in paypal, had to cancel all of them.
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