.

If she changed the number how did the people harassing her find out the new one? What did the cops say, are they going to pursue this case further or are they going to drop it?
Perhaps your daughter could contact the harassers via chat app and somehow get them to admit it's them doing it and then take screenshots of that or meet up with them in person and record the conversation and either hand that over to the police or sue them.

I thought Canada has some decent harassment laws. My suggestion for all these types of things...

Contact a lawyer.

Most lawyers give a free consultation. Bring all the evidence you have, run it by the lawyer and he or she should be able to explain your various options. You may get told that it's more trouble than it's worth, but if so, that advice would come free. And even if the lawyer doesn't think it's worth pursuing as a legal case, he or she might be able to suggest other things you can do.

When the police fail to do their job, the next best course of action is often to turn to the press. News stories about such things will often get the eye of someone higher up the chain of command who can get things done. Though if you go that route you need to be prepared for a lot of attention.

At least, that seems to work in the US.

Get a sicario.

POF and other sites are supposed to have some better procedure for fake profiles, I would follow up with them more aggressively, especially if your daughter is a minor. Make sure they know the police are involved. Don't accept "no" or silence as an answer. Report the profiles if you haven't already.

Do you have any concrete evidence to link the ex-friend/ boyfriend to these profiles or is it all circumstantial? Try reaching out to your local PD's cyber crimes division if they have one, they may have good guidance. As a side idea, consulting reddit (specifically r/legaladvice) may be helpful as you can get a Canadian attorney's input guidance without having to hire anyone.

From a less legal perspective, keep being supportive. Make sure she knows none of this is a reflection of her but rather assholes being assholes. Good luck, I'm sorry that your daughter has to deal with this nonsense.

All this talk to a lawyer and police stuff is fine advice, but I think most practically you need to figure out how they are getting the new phone numbers. It seems like a much less complicated and time consuming solution than dealing with the law, if you can keep the number a secret then the problem is solved.

It may be wise to just have her take a bit of a break from stuff as well.

You might have better results in civil court rather than criminal court. It might be quicker and more effective but it certainly would be more expensive.

On the criminal side of the law, keep pushing, contact your local District Attorney office- in Ontario I believe that is the Crowns Attorney Office. Seek restraining orders first and then go from there if they keep it up.

I hope that your daughter is ok.
And its not my business, and maybe neither yours, but i recommend find out the backstory behind the harrasment, in order to further help to your daughter.

Just off the top of my head,...

1. Hire a private detective. Detectives have many ways of gathering useful information/evidence (if they are any good).
2. Have Dad answer her phone. This won't phase her friends, but it will discourage everyone else.
3. Teach the girl that it is possible to live a fulfilling life without being constantly plugged into social media. It's a lot easier to protect your public image when you don't have one.

7 people?
hmm , you could use 7 different numbers, and give everyone if the 7a different number.

you will know who leaked the number that way .

it might be costly, but it's up to you to decide if it's worth it.

could be your own daughter leaking the number without knowing?

Man, I'm sorry to read that. My sister had a similar problem with a guy she dated and the harassment/stalking was not just online.

My lady's a lawyer and in cases like these, she recommends a credible and registered cease and desist letter, from a lawyer, sent to the suspected involved parties. I don't know how old they are but chances are that'll scare them enough to curb the BS.

The letter should detail the events as much as possible, as well as detail the penalties, civil and penal, that might ensue, should the case go to court. Unless you are talking to psychopaths, it should scare them straight. Sick kids who sling crap from the safety of their keyboards tend to think it's not worth the risk, especially if money is involved.

Since you say you don't have the evidence necessary to pursue this issue further with authorities, have you thought about hiring a private investigator? It might be expensive, but if you can afford one, it's possible they may have the means and skills necessary to get the evidence you want.

I’m just here to give encouragement. Some people are shite. Keep up your good mothering.

I second zelghadis' advice, and would like to suggest:

1. Check if any devices that could be compromised by malware and change your passwords - on your accounts as well as hers. While it's not unreasonable to suspect one of the seven people leaked this information (intentionally or not), it's also possible that the information was obtained through the attacker having access to her accounts/devices where the number was stored. It may seem like common sense, but things like having given out a Netflix account password to grant someone access in the past may lead to someone guessing a similar password for an email or Facebook account.

2. You can use Google Voice to create a new phone number, or more than one, and forward calls. This and other services allow you to send people different numbers to help you trace possible sources of the leak. As I point out above, it's possible a compromised device or account is the source of the leak, so keep that possibility in mind if you/she confront someone apparently caught by this tactic.

3. She can screen her calls. If you've only given your phone number to 7 people, that's a whitelist of less than a dozen numbers (assuming not every friend has a landline). Options for whitelisting phone calls may vary with her phone OS and carrier, and should save her from having to do without a phone.

4. Keep records of this in case you need to document this in court later. I am not a lawyer, but this appears to be identity theft under Canadian law, and even if police don't see enough to act on, this may escalate.

Sorry to read this. No advice from me. But a bump