Guy didn´t answered now i get a not received

clear the info here on the user, go to support and talk to them
that will 100% solve your problem as they will work with you to help.

That Foxy11PL guy won... with only two giveaways entered? o.O

I tried to contact support, but until yet he didn´t answered.

Wow, people these days, ungrateful. Can't even show any gratitude for a free game by leaving feedback or saying they received it.

I hope you have proof that you sent it.

I have a copy in my folder sent. I hope this is enough.

same problem . :(

If you sent it via email, see if you can add the person and ask them to check their email spam box - could have got sent there if it was a key (the Mad Riders and Homefront keys that I won both got spam boxed ;/).

Otherwise, did you re-roll before giving the key to the new winner, or did you just decide who? And check the 2 peoples steam game list - make sure they haven't got the game the key was for.

Should not have given it to someone else. Your fault.

I just got something like this this morning, I won a gift and the guys send the gifts but it went in my spam box, the guys asked me if I received the gift and I said no, then I did a full search in my email box and I found that the gifts was in the spam folder, if the gifters wouldn't contact me I wouldn't look in my spam folder and I would have send a "not received" feedback after a week.

when someone win one of my giveaway, I make sure that I contact the winners, congratulate him/her and asked him/her if he can reply to my email to approve that he is able to get my email. After 2 days if I'm still waiting for a response then I add him/her to my steam friends list, and at then end if the winners contacted me approving that he received my email and reply then I will send him the gifts, not before.

if after 7 days you had no contact, you should have asked for a re-roll

Contact support bro, it isn't that big of a deal lmao.

Ouch ..I know your looking for answers by the forums, but stick to asking support if you think things went wrong. I would of re-rolled the game came up with the money in a week, and fixed that negative. Support will help you, but be patient! To each their own, and best of luck. ♥

Foxy11PL

From Poland many villains.

Just a note, support will not reroll keys as there's no way of telling if the first winner activated it or not.
Contact support anyway, provide them with proof that you did send the winner the key and they should mark the gift as received for you. I would probably drop the key in chat or give it to a friend to make sure it doesn't go to waste but others might argue that you should give the original winner all the time in the world to activate it.

In the other hand I won 6 days ago a Superbrothers: Sword & Sworcery EP, the guy who made the giveaway did the wole pack (Splice, Eufloria and Crayon Physics Deluxe) and gave the other games to their respective winners in a few hours but not the one I won. Still waiting.

And I was eager to do my first giveaway after win a non-Dota2-game...

add me on steam, thewitcher79 and I can help you fix this situation (if you havent already)

Okay, support helped me. Thank that people that tried to help. :)

Closed!