I made a support ticket to have a giveaway rerolled about 2 weeks ago, I swapped it over to urgent after the first week. After about 10 days I posted a comment in the ticket incase it may bump it. I thought maybe it was glitched, so I waited a few extra days and posted a new ticket starting off urgent. Its been about 40 hours and still no response..

is support ticket thing broken atm?

12 years ago*

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there is 1 person doing the tickets, and he is also trying to code an overhaul of the site. there are 175,113 members. Prepare to wait.

12 years ago
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yes. it is broken.

12 years ago
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It isn't urgent, so don't be so lame and change status.

12 years ago
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Closed 12 years ago by mszu.