Sounds like they decided to make some profit on their win instead. If they were given the win, and it isn't activated, screen cap the trade / gift history and send it in to Support as a ticket after a week has passed on the end of the giveaway.
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it might be in inventory... he needs to accept it first?
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From your inventory, click on the "MORE" drop down on the right and select "View gift history"
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Hi there,
I remember when gifting a gift to someone (in this case for a giveaway someone won), you could follow up if they redeemed the game or not. But i can't find out where...
If someone could help me out on that one, I gifted the gift after talking to him, so i'm 200% sure he received it. yet it doesn't seems it's in his library when checking his games.
Thanks, and Merry Christmas.
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