Add them on steam. And always set a bit CV on your giveaways, just in case.
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Here are some things you can do:
1) Add the person on Steam and chat with them directly. This may work.
2) Wait for seven days and then contact Support for a re-roll. Include screenshots as evidence. This works, but slowly.
3) Send an email to the person's email address. Say something like, "I'm sorry you don't want your game." This works quite well.
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As stated, wait a week and then ask for a reroll of the ones not yet accepted.
Or, I'll take one as I was one of the entering losers of it. :P
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Not seriously, though. As a joke. If anyone were to add me and offer it, I'd turn it down if I didn't win it.
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I've told a few people here that have tried to give me things in trade. I have some principals. If I can't buy it, win it here or be fast enough to grab the key before the ninjas, than it's not meant to be yet.
But you can joke about it. - George Carlin.
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Having the same issue. Made my first 3 giveaways. The 3 winners were active right up until the contest ended then they have not logged in here or on steam. One was a humble link so wanted to make sure I do it right but I don't know if I want to do giveaways if I have to spend days chasing these guys down to get them their codes.
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I made a giveaway a few days ago, sent out the links when it finished (I was surprisingly awake at that time) but it's been a few days and two of the five people have yet to activate the game or respond.
I have another six copies to give away, but at the moment I cant give away more than four and I'm worried about spamming the site
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