When I try to activate it says:

"Not Available

Sorry, but the following items are not available for purchase in this country. Your purchase has been cancelled."

I checked giveaway creator's Steam profile and he is from Taiwan, which explains a lot. What should I do in this case, what are the rules?

8 years ago

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Message the creator and ask for a ROW copy of it and until then mark it unrecieved

8 years ago
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Not 'until then' but after 7 days if he doesn't provide.

That is, don't mark it as received until you get a copy you can activate. If the problem isn't resolved for 7 days, mark as 'not received'.

8 years ago
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That's what I meant, thanks :)

8 years ago
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Haven't seen you in a while!

8 years ago
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Yeah. With school starting back up and I have an actuary exam coming up in March, I'm pretty busy studying. I try to get on every once in a while though

8 years ago
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I'm not sure if it is a region-locked key message. It sounds more like a product not sold / distributed / available in your country. What game is it ?

8 years ago
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Company of Heroes 2, it is available.

8 years ago
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Well, you'll have to get in touch with the GA creator and see what's going on.

8 years ago
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maybe it is region locked key
after checking coh 2 steamdb

8 years ago
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This problem seem to be related to your country, not to the GA creator, sad but I think you have to return the game to the GA creator so he can reroll...
This game might contain something that your country didn't like and decided that it should be banned...
ofc I can be wrong

8 years ago
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Nah, nothing like that, my country has far bigger problems to worry about than video games restriction. :)
It is region-lock for sure. Oh well, fuck publishers I guess...

8 years ago
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It is probably a key from HumbleBundle, it happened to me once elsewhere. The guy was from Ukraine, generated the key and when I tried to activate I got the same message as OP. Gave the key to a russian friend (because steamdb said it was RU+CIS) and worked.

8 years ago
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You can ask the creator for a row key, and if he wont give it to you you can: a) mark it as not recieved (waiting a week), b) ask the support for a GA deletion

8 years ago
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+1, I usually go for the second option, probably the GA creator didn't know, it is not like he did it on purpose

8 years ago
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+1

8 years ago
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Im from RUS i think that game on my contry mb U get me key pls =)

8 years ago
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What.....

8 years ago
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he wants ppl to blacklist him

8 years ago
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or get suspended :3

8 years ago
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Is a region lock game.

  1. Inform the creator about the issue.
  2. Ask him/her for a ROW version of the game.
  3. The NOT RECIVED option will unlock 7 days after you won the game.
  4. After that time you can mark as NOT RECIVED.
8 years ago
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I think U not must active in that giveway RUS+CIS why U not see ?

And now U ask how to be ?

I know U most get gift someone who live in that country mb this im ?))

8 years ago
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please stop begging or asking for the key.
you would only get yourself blacklisted and banned from the site.

8 years ago
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ask for a row key, if not than mark as not after 7 days.
you can agree for a reroll, but most likely support will delete the GA cause you can't know the next winner will be able to activate the key...

8 years ago
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