12 years ago*

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It should be on your library. Restart Steam.

12 years ago
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12 years ago
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This. If Steam asks you to install it, that means it's in your library. Try restarting and be sure to set your library view to "all games", not "installed".

12 years ago
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If you accept once, then it will be forever in your library.

12 years ago
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You deleted the email, look in your 'deleted' or 'trash' and after putting the code in it should be in your library.

12 years ago
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12 years ago
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Well, if it was a gift, you can search the link of the gift on your historic, for example: http://storefront.steampowered.com/redirect/?ackgiftpass=ABCDE123456789

12 years ago
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that's why you never enable auto deleteing stuff in the trash....

12 years ago
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I just lost The Game...

12 years ago
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12 years ago
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Damn it!

12 years ago
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Damn!

12 years ago
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check your inventory

12 years ago
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12 years ago
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fail

12 years ago
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Get a gmail account.

12 years ago
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I see it was portal. go here

It should say you already have game in place of price (assuming your logged in)

12 years ago
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This, follow this guys advice

12 years ago
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well, your game library does not show that you have portal since that is what you won, so according to steam you have not claimed the gift which means the person that gifted it to you should still have it in their inventory and can resend the gift. So I guess all you can do is wait for the gifter to resend it, but if it is gone from their inventory as well then you and the gifter will have to contact steam and let them know who sent the gift and that you clicked the link for it but it is not in your library.

12 years ago
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12 years ago
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http://steamcommunity.com/id/DeathTrap82/inventory/#753

As you can see, he still has it in his inventory.

12 years ago
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12 years ago
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Closed 12 years ago by Deleted-5314839.