.

oh this idea would be good for certain giveaways like groups where you need to reroll but they either need to agree or you need proof they aren't in the group anymore which causes a lot of hassle

Seriously... since when have SG actually done anything new on this site apart from the lame-ass wishlist thing last week?

Your proposed solution which I support, would require at least two additional things not covered here:

• Update the FAQ

• Update the "gift feedback per month" chart to include the third type of "agree to delete", OR lump it in with the "awaiting feedback" status.

The only reason the GA creator in this case still has to put in the (automatic) request for deletion AFTER winner marks it is because they may want to try to resolve the GA issue before wanting deletion, is that correct? If not, the request could actually be triggered directly by the GA winner.

This new third GA option for winners should result in no impact on any user stats or group user stats, comparable to if they had selected "not received".

Giveaways which have received no entries appear to already be addressed (deleted) by an automated process

To be clear: Any giveaway with no entries is NOT automatically deleted, otherwise all "closed" (ended) GAs without any entries would have "(deleted)" in red next to it like actual deleted GAs.
A giveaway ending with no entries causes that GA slot become immediately available for the creator, but that is different from GA deletion.

I can see the potential issue of abuse if a giveaway creator wants to gift something to one friend, and receive CV on SG for it. By organizing together with 4 other friends who are in on the "scam", couldn't they all automate re-rolls until the desired user is the winner?

I would think 1 automated re-roll per giveaway might be a great feature though, and any additional re-rolls for the same giveaway would have to go through support in an effort to ensure there is no foul play involved.

if a key doesn't work

the giveaway creator should replace the key instead of asking people permission to delete it. 🤷

I agree that there are areas of SG that can be more streamlined, and that support can take time to resolve issues. However, you are making an assumption that a majority of supports time is taken up granting deletions - this does not appear to be supported by the site stats.

Deletions - 1.4%
Re-rolls - 1.9%
Unsuspend - 45.6%

Obviously this isn't a true reflection of time spent, as maybe support just ignore unsuspend requests (hence why there are more open than any other type)! But in order to speed up your request for deletion perhaps you should be asking to automate unsuspend requests in some way.

Having said that I do think there are cases where deletion of completed giveaways could be treated the same as uncompleted giveaways. I see the following legitimate reasons for a deletion (i.e. that would be approved by support):

1. Key is bad
2. Key for wrong game (winner keeps wrong game if not already on their account)
3. Gift not wanted AND winner sole entrant to giveaway (otherwise this would be a re-roll)
4. Key unredeemable (i.e. region locked) (re-roll would not be approved in this case)

There should still be a penalty for deletion, loss of a giveaway slot; so someone 'scamming' will probably soon run out of slots.

kinda tempting, from here.
still a no, thou.

i'd also say i do think the whole SG is "good", just like as it is.
there's room for improvements? yes. but i see no problems -for us, the members- as per tickets and support requests times.

if the giveaway is still running (whatever the number of entries): you can delete max 20 giveaways per day, each deletion takes a "ticket", automated but still a ticket. imo, 20 is really enough.

when GA ends, then, being a member is not enough anymore. you need more "powers" to handle the problem. and Support jumps in.
and again, imo, this is enough. and it's also working good. even if little fixes here and there, new functions and updates are really really welcome, as usual... :D

that said, interesting suggestion/thread!

I'm agree with Mully, giveaway creator should provide another key in case if the one in giveaway does not works...
But I'm a realist. Giveaways are deleted for that reason, and forbidding this way to resolve the issue could only lead to outrage. And if this practice already exist - it should be automated. Even if it's a small percent of support ticket, there is still no reason for real support members to spend time on it. Also, I can't think of any way to abuse this feature if it will be ever implemented. So, my answer is yes, it would be nice to have this feature.
As a side note - giveaways, deleted like this, should also remove one giveaway slot from creator, the same as deletion of giveaways in progress do. This slot penalty is there for a reason, and I believe this reason is the same for giveaways that already ended.

think that's good.
But I think it's bad.

If I'm a devil, as a bad game developer, I will spread a lot of Steam keys.
And, get winner email address information.
And, "I'm sorry! As predicted! There were people who couldn't redeem well! Delete GA!" : D
A nightmare with no footprints is born.
It can also be horrible if the SG user's account, which has been giving lots of gifts, is hacked.

If this feature is implemented, keep in mind that each person needs self-defense in order to adhere to the rules for registering a "valid email address".

I am too worried?
Doesn't the support ticket punk after abuse?
All right? Was good.(´･Θ･`)

Maybe add a option to refuse a gift and have this stat then prominently displayed on the user profile.