Steam Support

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It's been 10 days since I have been locked out of my steam account. I have sent my ticket and they just won't answer at all. Thanks Obama, but in this case Thanks Steam. ._.

9 years ago

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Does Steam Support Suck???

View Results

I can go to the moon and back before they can answer back

Nothing more than a plain Yes

No. It is worse.

Getting a F on a school test is more satisfying than Steam Support

I can collect all 749 Pokemon twice before they answer.

I'm more satisfied with the Nintendo's online network system

I rather deal with Sony's hacks on the network

The Red Ring of Death is life compared to their support service

A white crayon is more useful even writing on a white piece of paper than their support system

I would rather make a MySpace account than deal with the support system

No. I think Steam Support is good if you don't have any problems

I could redo my all the years I was in school and still not get a reply

Nope. I never used it. That's why. (you lucky fox you)

53 Comments

xarabas

(Junior Moderator)

That first poll answer....

9 years ago*

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MrFuturehope

Push the shift to overdrive

9 years ago

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Chinkara

I actually went and checked if Myspace still exists.

9 years ago

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Fyantastic

Oh Myspace, good times. Good times.

9 years ago

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FakeNameOF

Yeah. Good times.

9 years ago

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Sicknate

749 pokemon cards!?!?

9 years ago

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CrashBandicoot18

There are more than that haha. I was talking about the games

9 years ago

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Sicknate

Thats even worse!
I only say that because my son is in to collecting the cards now..

9 years ago

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lcephoenix

I love the poll options you came up with. Apparently you got a lot of free time.
Try playing games instead maybe?
Sorry, that was mean. I couldn't resist though!

9 years ago

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CrashBandicoot18

I'm off work today so why not be on here

9 years ago

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Fyantastic

I could redo my all the years I was in school and still not get a reply

lololololol

Hoping they get back to you soon!

9 years ago

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MrFuturehope

How many years you've spent in school? Just wondering. :P

9 years ago

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Fyantastic

14 I shiver thinking about it. D:

9 years ago

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CrashBandicoot18

Thank you.

9 years ago

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Zenko7

I never have problems with steam support. They always help me right away.

9 years ago

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Ruaben

WHO ARE YOU? HOW CAN YOU DO IT?!? ARE YOU GABEN?!?

9 years ago

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Snake994

I think you need "snake" in your username. :P

9 years ago

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Snake994

Same. (I've only had to contact them twice tho)

9 years ago

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CrashBandicoot18

Well you lucky fox you

9 years ago

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Cl0wn

I think Steam Support is good if you don't have any problems.

top kek
You can always move on to Origin.
Said no one ever.

9 years ago

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CrashBandicoot18

Idk. I would still prefer steam because of the game selection.

9 years ago

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UlverHausu

Well...that and not having to play 100€+ for recent game

9 years ago

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octavio182

Unicorns!!!

9 years ago

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octavio182

Oh, i am sorry, I thought you were talking about imaginary friends.

9 years ago

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Ruaben

Well, it's certainly imaginary.

9 years ago

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CrashBandicoot18

Unicorns are as imaginary as Steam Support

9 years ago

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DominusFerrus

Valve admits Steam customer support is awful (again), but says it's working on it - Oct 16, 2015 - PC Gamer

9 years ago

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CrashBandicoot18

Sure. Sure they are. Let's hear that again next year.

9 years ago

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Ruaben

I hopefully never had any problem that would require steam support.

9 years ago

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CrashBandicoot18

I really hope so too.

9 years ago

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GenoStars

If you were locked out of your Steam account, then why does it say you were last online minutes ago?

9 years ago

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CrashBandicoot18

I can go onto it, but not go play anything steam related. I can still play my games I have already downloaded but to me, it will always show offline until I dont get restricted anymore

9 years ago

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CrashBandicoot18

The funny thing about being locked out of my account is that someone somehow got onto my account and used their own credit card and bought 2 DOTA 2 items. I dont play that game. Whoever did it payed $490. Like really. I changed my password when I found out what happened. I just bought Black Ops 2 not 3. poor haha. But I got BO2 for $15 and Im like thats a good deal and now I cant play it. (I used to be a console gamer). As I wait, I better go and collect my pokemon.

9 years ago

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GenoStars

Do you have Steam Guard enabled?

9 years ago

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CrashBandicoot18

Yes. I did.

9 years ago

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GenoStars

Looks like he had access to your email as well. Either you use the same passwords or the person put keylogger or a similar program into your computer.

I recommend using Mobile Authenticator on Steam or change passwords if you do have the same passwords or haven't done so.

9 years ago

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CrashBandicoot18

I changed my password and used Mobile Authenticator

9 years ago

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GenoStars

Never heard of this before, live with anyone who has access to your account?

9 years ago

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Chinkara

Yeah, if someone had access to your email then you should, from a clean and safe computer, first change your email password and then all passwords someone could have gotten from your messages. And do so quickly. Because my friend's email got hijacked once and by that most of his other accounts too.

9 years ago

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Chinkara

It probably wasn't their credit card ;)
Now you could try and refund these items for $490 of Steam wallet :D
Though that might likely make you a criminal too.

9 years ago

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CrashBandicoot18

I looked up and saw they bought 2 items and they used a new card. Mastercard I think and I have never used Mastercard and it showed the last 4 digits and I have never seen them before

9 years ago

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CrashBandicoot18

No. I don't.

9 years ago

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Black3ird

First of all other than venting, https://www.reddit.com/r/Steam/ would be more useful since everyday at least 10 people go there with same problem (searching is useful) and sometimes they find help since few followers are Steam employees or just experienced Steam veterans.

Second, you got me lost; since you had your account, then he had it and bought items, then you had it back and you bought a game (with his money?) then decided to lock it anyway even if you recovered it yourself? Anyways a more plain and explaining post in that reddit might help you, GL.

9 years ago*

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Bobdamek

There are only 721 pokemon.

9 years ago

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CrashBandicoot18

I think about it now and I remember there is only 721. I was thinking of the last two numbers from Gen 5. 649. Sorry thats why

9 years ago

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BloodyRo

I actually waited an entire month for them to respond, which isn't even that long, I read stories about people waiting about 3 months or longer.

9 years ago

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CrashBandicoot18

I would probably go lay down and cry.

9 years ago

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Deleted

This comment was deleted 1 year ago.

9 years ago

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CyberEvil

Oh the very BEST part will be that you'll wait 6 weeks, THEN receive a canned response that has nothing to do with helping your problem. After that, they'll likely become arrogant/belligerent and force you into an epic bout of cursing their quite useless lives.

9 years ago

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FreedomGent

They are excellent at doing their job, if there is no problem to begin with.

So stop making problem for them and let them do their job.

9 years ago

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Rayl1ght

Where's "Thanks Lord GABEN"??

Just patient I guess
People get the answer from support at least a month.. I think