I sent a ticket in 3 hours ago and received a reply in less than 2 hours. It is 7am here. So it would have been 4am when I sent the ticket in. 6am when I got the reply. So to anyone of you saying there slow. I am saying they are very fast. If you really have a ticket open for that long and no reply. It must be so pointless that they don't even bother with it.
Great Site! not a scam! Thank You steamgifts.com! If you look at my profile. I have not won any giveaways. I have gave $160 away and I just created my account 2 days ago.

9 years ago*

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9 years ago
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http://www.steamgifts.com/user/Mydayyy
The reason why is most likely because you tried and giveaway 3 times a free game. A mod removed all 3. and probably blocked your ability to giveaway anymore. So like I said a pointless ticket they don't even bother with. It is self explanatory.

9 years ago
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They didn't blocked it, profiles have a limited amount of giveaways that can be done at the same time. When you succesfully complete a giveaway, these slots are increased. If you delete the giveaway or don't deliver the game, one of those slots is wasted.

9 years ago
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Maybe they didn't want you to waste anymore money on giveaways?

9 years ago
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FREE G A M E
reading is hard, isnt it

9 years ago
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Reading is hard when someone uses sentence fragments.

Ever heard of sarcasm though? Perhaps you just have a sensitive spot towards those who give away free games since you seem to have attempted it many times yourself!

9 years ago
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i'm not sure but it migh depend on the reason you are contacting the support

9 years ago
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liar, liar

9 years ago
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Waiting for 6 months :/

9 years ago
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only 6 ? :D

9 years ago
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9 years ago
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9 years ago
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i got a 5 days old xD

9 years ago
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While I understand that 6 months is a ridiculously long time to wait, you need to understand that although you might think it's easy following those requests, it's really not. When reporting a user the mods have to launch their own investigation to determine the truth. Same goes for "removing fake -rep" with the exception being that it's literally your word vs. theirs. Which no doubt makes things beyond difficult for the mods to judge.

9 years ago
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First off, glad to see you're still around, saw an old comment of yours on a mutual friends profile this week by chance and was wondering if you where still around.
But about the post, I think you've misunderstood my intention, with that post I was replying to the OP stating "If you really have a ticket open for that long and no reply. It must be so pointless that they don't even bother with it."

Oh and regarding the ease of those requests, sadly 2 out those user reports are active users on ST whom have been marked (so it has to be confirmed) as scammers on steamrep, I stopped filing reports for smaller stuff ever since it became rather obvious that support is getting too much work on their plate atm

9 years ago
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Ah I'm always around, just not as active as I used to be. But thanks for not forgetting me :P

I understand your intention better now, so apologies for that.

9 years ago
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well, even if they are slow, at least they respond here opposing to another ga site (which i won't name)...

9 years ago
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Depends on your ticket and when the support members happen to be online.

9 years ago
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yeah and i once had prompt AND helpful support from valve... doesn't mean it wasn't a total fluke or accurately reflected the quality of service...

9 years ago
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I'm guessing a new guy eager to prove himself.

9 years ago
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I waiting for reroll 7 days

9 years ago
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Two weeks and counting for me.

9 years ago
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Well, your karma, thought you deserved a fast reply from mods!

Thanks for your contributions (:

9 years ago
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i hope you did not waste your unique, once-in-a-lifetime premium support ticket on something useless ;)

9 years ago
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OP is already a panda. What else could anyone ask for?

9 years ago
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Getting an answer from SG support is a crapshoot. Once I got my ticket answered in minutes, and my latest request has been up for almost a month now.

9 years ago
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same here

9 years ago
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I guess you got lucky...

9 years ago
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I usually link them a naked picture of me in order to grab their attention.

9 years ago
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9 years ago
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Just "thanks"

9 years ago
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"Thanks for Skyrim", most probably. :P

9 years ago
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"Thanks for sending me a picture of your skyrim."

9 years ago
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I have 5 past tickets.

2 of them were years ago, but I remember they replied within a month.
2 of them were resolved within a month.
1 of them still pending, a month old now.

9 years ago
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reroll request (not pointless at all) - waiting more than 2 weeks already. if you had one single experience that went well, that's fine or you. i had more than 30 support tickets already. and it is simply true that they sometimes need a lot of time to react. i had everything from some hours up to 1 month. but i have to say, that rerolls usually get handled pretty quick (some hours, max. 2 days). this time something seems to be different. probably just a lot to do right now.

9 years ago
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what a propaganda m8, last time i asked them to put prototype franchise cause my friend wanted to giveaway that game because he couldnt find it on the list.. it took them like 2 weeks to answer .. my friend had to submit his giveaway as normal prototype 2

9 years ago
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lucky you, I've been waiting 8 days for a response :(

9 years ago
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Closed 9 years ago by stormkloud.