call of duty: ghosts refund

There's no "one and only", rest assured. There are lots of "one and only", actually as much as you want because in most countries consumer rights protect you.

They use that expression so that most people don't know they have the right to ask for a refund, in order to make you believe they're making a gesture towards you while they're legally bind to do so. (well... it depends on where you live, in fact)

11 years ago

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Prolific

I am trying to find my rights for this/these circumstances but with all the different sites and statutes, etc.. I don't know where to look or find the right info about my rights in regards to this and other issues with regards to steam and digital games etc.. for the US. Oh and yes I have googled and searched dozens of sites. Thanks for any help pointing me in the right direction. :D

11 years ago

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Iladian

LOL

11 years ago

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Prolific

Please, with out sarcastic comments... I am wondering what my options are?? I signed in to find that my CoD: Ghosts was revoked due to payment issues with original purchaser. I traded through Steam and paid with 18tf2 keys, No RU/CIS tags, etc.... I even checked steamdb. What can I do as the Victim so to speak? Thanks for any help.

PS: this is the notice...

Steam Support Alert for aries1331 - November 12th, 2013
A gift you received has been removed from your account.

Call of Duty®: Ghosts
Your recent gift received from "wjsjem" has been revoked due to a problem processing payment for this item. The games associated with this gift can no longer be played as a result. If you would like to purchase this item, visit the Steam Store. Otherwise, you may choose to delete the local content associated with this gift.

Visit Steam Support for more information.

11 years ago

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BernardoOne

Send a ticket to support, and try to include as much proof as possible. They will usually give your keys back.

11 years ago

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pielord17

If you traded through Steam Trading they will give you your items back, contact support. Trading Policy.

11 years ago

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itsFLOW

send ticket to support they probably cancelled the order

11 years ago

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Prolific

Thanks, exactly what I needed. They are claiming it as a gift sent and no return items/games for that but this was a trade in steam item for item/s. I did what you said. sent a ticket. But no proof sent, since they know who i traded with and the contents of the trade, just as I do. If you can suggest any info i can update them with? For example, it can be 1 of 2 people i trade with for several copies of CoD: ghosts for me and xmas gifts. Do I submit both profiles or what since I am unsure of which one gave me the invalid copy?

11 years ago

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pielord17

I haven't ever had it happen so I really don't know. I would maybe remind them of the trading policy and say that they can check my trade history.

11 years ago

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HoBoWaRRioR

I would just send them a screenshot of the actual trade taking place check you trade history

11 years ago

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InJ3cTiOn

I like your giveaways.

11 years ago

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Pr0n

cool story bro.

11 years ago

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Stealthsnakenl

they refund once and that's it no more further refunds

11 years ago

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RanchMeAmadeus

Maybe your friend is lying, show us a proof or something like that.

11 years ago

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Luniaril

^this, also why would anyone buy that crap in the first place anyway..

11 years ago

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itsFLOW

-_- he showed me the email 59.99 got deposited in his account

11 years ago

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RogueDarkJedi

You made the Dog cry. Why u do this.

11 years ago

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nevyn

We're sharing stuff now?

11 years ago

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1337Ox

"Two words my friend. No refunds" -Marcus

11 years ago

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lucidus

Wow. Refund! Such green. Much bigger wallet.

11 years ago

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Tupsu

Steam wants you to believe that they won't do refund but they can't ignore the law. I got refunded when I bought game and game was not as advertised. Don't believe what support tells you.

11 years ago

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Tupsu

If steam is breaking the law you need to point that out and they will help you. Steam support lies to you in any way they can and they are not very helpful usually. Luckily I haven't had any problems with support and they have fixed everything perfectly when I have contacted them. Also don't believe everything EULA says it's lie to confuse you they can't overide law. Don't be stupid.

11 years ago

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thresher3253

There has to be a valid reason for a refund, like wrong info on the store page, otherwise you can't ask for a refund, but other that that Steam gave refunds in the past.

On the other side i'd like to point out that the law was made before internet and digital delivery was born, so now it's outdated. You can't obviously put physical and digital items on the same level.

11 years ago

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beerland

Just changing your mind is enough in EU if it's within 7 days. Digital goods or no digital goods :x

11 years ago

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itsFLOW

bad steam!

11 years ago

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