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I already own a game, but SteamGifts isn't recognizing it, and won't let me enter DLC giveaways.

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Sh1k1

^--- Title. What gives?

To use a concrete example, I already own Beat Hazard, but SteamGifts isn't acknowledging that, so I can't participate in Beat Hazard Ultra giveaways. What do I do in this case?

11 years ago*

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8 Comments
Delorian

Play it a little bit? Some games don't recognize until you do that.

11 years ago
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MehtefaS

+1

11 years ago
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ZaknazaaR

Also, re-sync your account.

11 years ago
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Sh1k1

Thanks a lot, that was exactly the issue. I didn't realize I had to resync. =p

Thanks very much again for your help, everyone!

11 years ago
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Freantles

You must have this game installed.

11 years ago
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RlyDontKnow

that's just plain wrong.

on topic: sync your account and make sure it actually shows in the list there - if it doesn't contact support telling them about the issue

11 years ago
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D0D0

same happened with me . I could not enter giveaway for A Game of Dwarves: Ale Pack even though I owned the base game .

11 years ago
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EyEBURNeR

Same here, war of roses, i have the base game but can't enter dlc

11 years ago
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Closed 11 years ago by Sh1k1.