Star Wars teaches us differently...when you think things can't get any worse, they invariably, and usually disastrously do! Like, that helpful cave you flew in on that asteroid to avoid the Imperial fighters turning out to be a giant space worm.
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Thank you Quemical ! :D
They just registered my retail version too. Was lucky, the game advisor was really very nice too.
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Great. Once my intetnet is back, I'll chat to Origin support. Got a disc somewhere.
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Did you folks all do this via phone or their chat support service? My sister has Sims 2 on disc and is obsessed with the series, so if we can get hers set up on Origin, that'd be great.
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I wondered that myself. They asked why i contacted them, i said because i was told i needed to contact them to add my retail key to my origin account, he said "ok i can help you with that" Didn't ask for my retail key, but i gave it to him anyway. Not sure if they put it on sort of list or something, or verified if it was valid.
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They check. At least they should. Humans are capable of doing foolish things though.
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Almost convinced myself I didn't actually own a copy of Sims 2 until I finally found it in my pile of old games lol. A pretty great deal for me since I grabbed the game used a year ago and hadn't played it yet because I wanted to buy some expansions first. Support was surprisingly easy to deal with via the live chat. I just had to wait ~30 minutes first due to all the other people redeeming Sims 2 keys =p
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Just great, website is working bad again, didn't post my message. What I said is, for every step forward EA makes, they then make 3 steps back. It's a matter of time before they fuck up big time again, wait and see, mark my words.
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bumping this as i think more people might enjoy this.
also if you bought the sims 2 back in the day(i bought it around 2005) you can talk to ea support to get it on your origin library(they will give you the double deluxe edition at the moment but at the 22nd of july it will be upgraded to the ultimate collection
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I just contact EA and got the double deluxe edition and ultimate collection straight away with 15% discount voucher :) They just ask a question and took them 2 min to email both game codes. Thank you EA/Origin
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yep, same here.
got the double delux + 15% discount.
the ultimate collection upgrade should come on tuesday
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Thanks for the heads up. I'm going to try this with my retail copy too.
(I'll try to remember to do it at home, and hope I can find the game.)
Edit: Had a bit of a problem because for some reason my security question was in Chinese. Got that sorted out and activated login verification. The code I got was for the ultimate collection.
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The Ultimate edition I assume is just all the expansion packs. You can already pirate that.
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Well, fuck, I already own every expansion pack...
(I'm a huge Sims fan)
But wasn't the Sims 2 retired a while ago?
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I contacted EA about adding my copy of The Sims 2 Deluxe (not Double Deluxe) which I purchased back in 2008. I still even had the receipt! They gave me a new key, as my old one said "invalid", and it was for the Ultimate Edition. Almost 12 GB later I have it all. Mods still seem to work for the most part too.
A lot of people seem to have hate for EA but I have never had a problem with them. The support staff is very friendly and fast once you finally are able to chat with one of them. I don't know of any other company who would be so generous when retiring a classic game.
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I told them on the chat that I heard that EA was retiring The Sims 2 and giving away keys to the ultimate collection, and that I have a boxed copy. The support guy asked for the key, then asked for my security question (that was in Chinese for some reason, and made verification more complex, but it got sorted). Then he gave me a new key.
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I told them I have The Sims 2 CD (Retail) and want it on Origin. Gave them The Sims 2 serial key and about 5 add-on serial keys. After that they ask me the security question of your account and email me the keys.
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Thanks for this.
I bought retail copies of The Sims 2, University, Nightlife and Open for Business back in the day. No longer had the actual discs (long story), but still had my old keys in a text file and they went ahead and hooked me up with the UC.
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Full article
I have a retail copy. Tried entering the key on my origin account and it came back invalid, just got done talking to support and was given a key for The Sims 2 Double Deluxe, in a few days I will be upgraded to the Ultimate Collection :D EA's customer support was actually helpful. Only downside was the 40 minute wait time for chat support.
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