I don't even want to think about how many thousands of support tickets exist... And we all keep making more every day...
You couldn't pay me enough money to take that job... And they do it for free... Instead of abuse, the support people should all get free ponies... :)
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Dead ponies in their beds, blood drenching the sheets, right?
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Kidding. That said, I hope cg and the team can figure out a solution. Like the OP said, what's the point of tickets if they're not being addressed?
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Each time someone submits a ticket, a hero is dispatched from a secret temple hidden between the snowy mountain peaks, in a mystical land far, far away. The quest for answering the ticket is a long and dangerous one, full of treacherous roads and deadly obstacles. They take this perilous journey on foot, for no animal companion could survive such harsh conditions. They do all of that not for level up, not for the refreshing scent of female breasts, but in order to help a lost soul, such as you. And you are inclined to call them out just because you are waiting for not even 2 years yet? How dare you sir?
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What is the point of of having supprted tickets if they never answer them.
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