I have seen some BANHAMMERS come down with a vengence, i have also seen the contribution points taken away just keep reporting and submit support tickets, they have quite a backlog.
and OP did you mark your support ticket correctly?
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Please don't encourage people to abuse the Urgent priority.
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Are bundle keys allowed now or what? There is a full Indie Gala VI right now on the first page and a couple of pages after that it's individual keys given away x5 or x4. Something needs to be done with this rule, either allow it or ban them once and for all, it really sucks to be stuck in the middle.
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You do realise that, since cg is busy with the site itself, there's only one guy who can deal with bundles, right? Why do you think, as Monukai said, we're looking for alternate methods? We punish where we can, but it was always a losing battle against fucking asshats.
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"Hello, Monukai. We're currently slowing down on the bundle suspensions, because they've been horribly inefficient and the bundle waves just don't stop. With over 8 live bundles currently, we're trying to figure out a new system to "embrace" bundles that's fair to everyone. We really don't want to permaban anyone submitting bundles at this moment as it'll seem silly once we have a way to deal with them soon enough. Thank you for all your reports, they are greatly appreciated."
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Yes. Whatever the change is, it will be retroactive.
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they might have missed your ticket, close it and open a new one or just wait for a few more days.
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i waited 10 years once. You don't see me crying about it.
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If it has been a week with no answer, then bump your ticket. If you have been told you have been put into a queue, do not bump.
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We're in the middle of a transition period with at least 100 tickets being submitted a day with me stepping down. The rest of the staff will have complete mod powers soon and they'll be able to take it from there. I'm trying to fulfill what I can right now, but soon, support will be much better handled by a full staff instead of just me. I apologize for the inconvenience.
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waited now 4 days and still no answer to my Reselect Giveaway Winner on support :(
so just wondering did i do someting wrong when left that message and others says they got answer on 1 hr
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