Suddenly like a day or two ago my laptop suddenly got a short (but getting a bit longer) black line on it - I haven't done anything different than I would normally do or downloaded anything weird or strange - The line itself is horizontal - I am using windows 7 and it is a HP Laptop which is a fair few years old now

Any ideas what the problem is or how to solve it - I tried to auto update the drivers for the graphics card and it didn't work

Any help is thanked

2 months ago

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Is this line near the bottom of your laptop's monitor?

Try and describe the situation a little more.

2 months ago
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no nearer the top like maybe a 5th of the way down

2 months ago
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Try to enter bios and see if it's there as well.
If not - this is software issue. If yes - it's either screen broken or connector.

2 months ago
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ok I will try that later when I have some time

2 months ago
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Sounds like ardware issue. Is it getting bigger?

2 months ago
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It is getting a bit longer

2 months ago
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Also try, if you have some, to plug the laptop to an external monitor. If it reproduces the same line -> software. If not -> hardware.

A friend of mine had a little vertical line once, near the top right of the screen. Turned out to be a physical internal screen break; applying gentle ppressure with a single finger on the area would permanently make it bigger (I would suggest against trying it, at least if you want to salvage it for whatever time it may hold on; though with just closing and opening the screen might slowly but consistently worsen the issue if it is the case).

But what 76561198082881386 suggested, using BIOS to see if it appears also there, is the better method. No software involved.

2 months ago
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how do I get into the BIOS?

2 months ago
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You enter the bios by powering on your computer and immediately pressing a function key that usually depends on the manufacturer of the laptop (in home PCs it depends on the manufacturer of the motherboard). Just google the question adding your laptop brand and series ID; it should give you the answer about wich key you need to press.

Also, have in mind that the idea of getting into the BIOS is just for checking if the line also appears there. Do not change any of the options, as they affect how your computer is configured (unless you actually know what they mean). In order to get out of it and power off the computer, you navigate through the menus (usually through keyboard) and chose "Exit without saving". If you don't manage or are unsure how to navigate, it is also totally safe to just press the power button and turn it off directly. BIOS is not like Windows, it doesnt need to be closed "softly" and wont lose information or have any troubles in either case..

2 months ago
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I had a similar issue. It was dead pixels. Single pixel height horizontal line, kept getting longer, then more pixels around it going black. I pressed on the screen and got it to move around a little, and the black turned blue, but never got it to look perfect. You should be able to replace the screen, but whether or not that's cost effective is another matter.

2 months ago
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This. My older laptop had the same issue.

2 months ago
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i made a steam group for windows 7 steam users. you could hit them up.
https://steamcommunity.com/groups/Windows7ForeverUpdateNever

2 months ago
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Thanks will give them a try later

2 months ago
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Most likely your display is faulty and needs to be replaced. With lesser probability it could be an issue with your GPU which is difficult to fix DIY as this shit is soldered to the mainboard normally.

2 months ago
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It should be the screen

2 months ago
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This kind of line artifacts usually indicate a hardware issue. Either a problem with the screen cable inside the laptop or the screen itself is starting to die..

2 months ago
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If you haven't tried already, you may need to download and install your display drivers manually. Consult with the make and model of your laptop and do a Google search for where you may be able to find them.

Additionally, I found an article that might help you to try and troubleshoot if the problem is something else (hopefully not hardware!): https://laptopflow.com/ways-to-fix-black-horizontal-lines-on-laptop-screen/
Good luck.

2 months ago
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It probably is Dead Pixel, it is going to get worse over time. Best fix? Replace your Display.

2 months ago
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Bump thanks will read the replies later tonight

2 months ago
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Do you see the same line in BIOS? Then it's your actual display that has gone bad and the fix will be to replace it.
Does the line disappear when you delete your graphics driver? Most likely reason is that your graphics chip is dying. If the line is still there when graphics driver is deleted, again, most likely the problem is within the display module

2 months ago
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If I delete the graphics driver will it stop me seeing the screen at all and how would I replace it/put it back

2 months ago
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The OS will always load a default driver and show you a picture in low resolution. Deleting graphics drivers is done best with DDU (download the executable from their website only).

2 months ago
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To answer that question with any degree of certainty you would need to give as much information as possible as I stated in the first reply in this thread.

Normally, for any Windows 7 or above capable laptop the technology would work without a graphics driver specific to your graphics card. A very basic GUI would allow WIMP control until you could correct it.

But we need computer model numbers, a proper description of the 'line' and any changes you have done to the system just prior to this problem appearing.

2 months ago
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Like some people said, dead pixels or, more probably, a defective cable/connector between the motherboard and the screen. Check this first. Dead pixels are usually single ones or a small group of them on random places around the screen. A horizontal line is probably a bad connection as I said. They use flat cables with delicate connectors prone to fail.

2 months ago
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How do I check the connectors - Do I need to take the laptop apart? I'm not very skilled and worried about further damaging it

2 months ago
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Yes, if you are not very skilled I suggest to ask for help (a friend or a technical service).

2 months ago
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If it's software - you can do it yourself :)
If it's hardware you would need spare parts so it's better to take it to service (I suppose you don't have laptop graveyard at your disposal).

2 months ago
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A horizontal line of dead pixels is a sign the grid of microscopic conductors flipping the liquid crystals by switching electrical current was damaged. This may happen by exerting pressure on the screen or if you clean the screen the wrong way and liquid gets under the bezel and shortens a bunch of those conductor lines.

As a result you'll see a black line of dead pixels that don't respond anymore. This is different to random dead pixels caused by manufacturing defects.

2 months ago*
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Any fixes?

2 months ago
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The only fix is to replace the display which can be done by yourself if you have some technical talent. If it's worth the effort depends on age of your laptop and cost of a replacement screen for your specific model.

2 months ago
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Yes, that's probably it, this screen is probably past its prime.
To be 100% positive, use https://www.guru3d.com/download/display-driver-uninstaller-download/ (Display Driver Uninstaller) and then reinstall your GPU drivers. I'd pre-load the drivers and go offline while installing (simply to make sure the system doesn't automatically download and install some drivers).

But yeah, prepare to spend some money on hardware.

2 months ago
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