ABI-DOS will be free forever, date to be announced:
https://store.steampowered.com/news/app/2180700/view/507315632099820982
Comment has been collapsed.
It's 90% off at 0,77€ in one of the highest priced regions. (EU)
I'd say most people who are interested in these niche sort of games won't fret about the equivalent of 1/3 cup of plain coffee or 1/6 pack of cigarettes.
Afterall only with a paid copy you can write reviews that count and the game might get trading cards down the line.
Comment has been collapsed.
It takes no effort to refund and a lot of the people buying it were only buying it cuz they thought it was a price error. I refunded it cuz money is money, no matter how low the cost is. I'm sure some people will keep it and not refund but I think the mass majority were just buying it cuz it's cheap and won't actually play it
Comment has been collapsed.
I tried to refund it but I get the message "This purchase contains consumable content that cannot be refunded".
I bought it on Dec 21st, so I'm still in the 2 weeks period and played it for 108 minute (less then 2 hours).
Does anybody know why I can't refund it?
Comment has been collapsed.
Because it probably contributed to one of Winter Sale 2024 Cards you got.
Comment has been collapsed.
I'm not sure about that. I don't have any of those cards, I didn't buy enough to get even a single card. And I think any purchase would contribute to a Winter Sale 2024 card so that would mean that you can't refund any of your winter sale purchases.
BTW, I opened a support ticket. I'm curious what support has to say about it. It's not a big thing it was only 0,77 EUR after all.
[edit]
Steam support refunded the game without any questions.
Comment has been collapsed.
Not having the similar experience. So much back and forth with the messaging. They are denying my request. They are saying I must contact the developer. What can developer do about this? I have not launched the game and I'm within the 14 days time frame. First time I'm seeing steam/valve being so scummy with the customer support. I didn't expected this from them.
Comment has been collapsed.
They accepted mine but the rep said he'll make an exception cause I was just slightly out of the return window by like 2 hours, and I think they can see I never refund anything, + I bought a bunch of stuff to make up profit somewhere else. But I mean how could I know the dev is gonna put it on 90% for xmas then go f2p? Also I pointed out there is no mtx, dlc, pass, whatever in this game so there's no reason I should see that error.
Comment has been collapsed.
I also pointed out the same. What is that consumable content? I never installed it and I'm well within my time frame of refunding. They didn't explain it. They tried so much that I don't go further with the discussion. In the end they said that, for the good cutomer service gesture, they are refunding. But, they didn't accept that, the error is on their part.
Comment has been collapsed.
Steam reps never admit that they are at fault for something. With steam being so popular with pc players, their employees developed ego's bigger than trump or elon. It's pretty toxic tbh and it's sad to see where steam is gonna go when gaben is fully gone. They almost lost me my account this summer cause of their dumbass mistake and the rep didn't feel bad at all for how unhelpful and incoherent his responses were. Pretty sure gaben gives him the good money to be that useless tho, must be nice.
There's a lot of hate for epic games, or other platforms, but honestly the only thing that sets steam apart and keeps it worthwile is gaben. 1 person. I could go on to speak about the poor performance of the vac anticheat team, and the even worse performance of the cs2 team.
Glad they refunded your your game tho, I again don't even understand why they'd question it. It's the dev that pulled a quick one, not your fault.
Comment has been collapsed.
Interesting to see how valve as a company moves further after the inevitable happens.
But this interaction made me somewhat skeptical about them. I've had good and pleasant customer support experiences a couple of times in the past (before 2020). I don't know about anyone else, but even EA support was also quite helpful with the problem I had with my account a couple of years ago.
I haven't bothered purchasing directly on steam in recent times since they have completely botched up the regional prices (just some purchases here and there at a discount). I mostly get games from the 3rd party bundles. Plus, amazon has been very great with their offerings as of late (at an affordable price too), and epic weekly and occasional free GOG offerings made me spend very little on steam in recent times.
And steam also realizes that their main customers are from developed countries (plus some North-East Asian regions). So, maybe they are less interested in attracting customers from other regions. I'm happy that I've made my purchases of some of the classic games in earlier times (before the price hike happened).
Their app, forum, workshop etc. are quite good to use, though. My libraries are quite filled. They will keep me occupied with the hobby (for the lifetime, I guess) even if I don't purchase anything from any platform. So, overall, I'm in a good space as a gamer, unless some drastic changes happen in the policies of all the stores.
Comment has been collapsed.
I assume it went to F2P game support rules for valve assuming its in game transactions and not a paid to 100% free game(which won't be the most common of things), most devs of the F2P games will ban you if you refund any way besides through them.
Comment has been collapsed.
I got the refund after a long discussion (as stated in the reply above). For whatever reason, if they want to ban, then be it. I won't be so worked up about an indie (or even any larger publisher) dev banning me over a F2P title refund issue (which was caused by themselves in the first place). At the time of the purchase, it wasn't free. So, the normal refund process must be followed. They must sort this thing out (valve as well as publishers/devs before going for such F2P route).
I am not satisfied by valve's response though. It sounded like they are doing me a favour by refunding even though I'm eligible for normal refund process accoarding to their policy.
Comment has been collapsed.
I was going to refund this out of principle, but reading why it's went free I decided not to bother. It didn't sell when released and even with the sale it didn't sell all that well either. To then just give it away for free in hopes that people will at least play it? There's so much complete trash on Steam, this seems to be a dev that is at least trying, but simply not finding any success. I can respect that, it's not a cash grab, it's just a dev that gave up when they saw the numbers.
Comment has been collapsed.
277 Comments - Last post 6 minutes ago by devonrv
5 Comments - Last post 11 minutes ago by kirbman101
339 Comments - Last post 19 minutes ago by DragRedSim
20 Comments - Last post 1 hour ago by Winnie996
44 Comments - Last post 2 hours ago by K1R4D3L
36 Comments - Last post 5 hours ago by Yamaraus
47,260 Comments - Last post 7 hours ago by ashtwo
622 Comments - Last post 1 minute ago by ScourgeTM
74 Comments - Last post 23 minutes ago by shadowshiv
0 Comments - Created 39 minutes ago by Kiowo2209
25 Comments - Last post 44 minutes ago by Jorge
1,512 Comments - Last post 1 hour ago by Vasharal
186 Comments - Last post 1 hour ago by Vampus
215 Comments - Last post 1 hour ago by Vampus
https://store.steampowered.com/app/2180700/ABIDOS/
Game launched only a month ago
Comment has been collapsed.