Hello guys, i got a key to activate this game on my account,and when i did that,i won a copy to send to another person,so i created a giveaway here,and when i sent to the winner that's from Poland(BTW-I'm from brazil),he said to me that he can't activate the gift because it was region lock,but the gift DON'T SAY WHAT REGION THE GAME IS BLOCKED

What i do?i already sent the gift to him,it's on his inventory,he is waiting for my feedback,i don't want to get ban from steamgifts because of the DEV's.

https://steamcommunity.com/app/328600/discussions/0/624075036476026535/?l=polish

9 years ago

Comment has been collapsed.

That is strange, have you read the last page of that thread?

As mentioned, it SHOWS as region-restricted, but multiple people in this thread have confirmed there doesn't seem to actually be any restriction.

Could be restricted only when you are in a region with non-ROW gifts (Brazil in this case).

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

I saw people saying on the thread,that sent the gift to a friend on Japan,and the owner was from EUA....

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

Yeah,i mean USA,if you talk about the game to the steam support,they say that the game DON'T HAVE A GOD DAMNIT REGION-LOCK,

http://i.imgur.com/1RPRJQQ.png(it's on italy language)

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

That was not to me,i got this SS from someone else with the same problem with this game xD

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

  1. Original copy (key), no lock
  2. You activate, bonus copy (gift) is locked to your region. Always.
  3. You probably will not get SG ban, only "not received" after 7 days
  4. Solution, maybe try to trade for key to give yo your GA winner. Or get a ROW copy from a ROW trader. Or Poland copy from Polish trader
9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

Yes, it's an oversimplification on my part, since it's not OPs first language it seems.

9 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 4 years ago.

9 years ago
Permalink

Comment has been collapsed.

I will try to give him the key,because i brought the key from tremorgames,this game in brazil,the price is R$46,00....maybe like 10-15$? :C

9 years ago
Permalink

Comment has been collapsed.

Sure, good solution, on tremorgames cheap and key should be ROW.

9 years ago
Permalink

Comment has been collapsed.

Yup :D,the problem is....if he don't want the key,going to be a douche maybe, i'll be screwed.

9 years ago
Permalink

Comment has been collapsed.

the risk is always possible, but most winners are good people and will take game as long as game is correct, gift or key.

At least this is my experience, also tremor keys are quite reliable.

9 years ago
Permalink

Comment has been collapsed.

What? He will accept that key for sure because it is ROW and he will get an extra copy too. He must return the region locked gift to you after that, so you can gift it to another friend of South America or create a region restricted GA here.

9 years ago
Permalink

Comment has been collapsed.

I always create giveaway for links or keys, and quite a few from TremorGames. The key should work, so if the winner refuses to accept the game, you can reroll. Win-win.

9 years ago
Permalink

Comment has been collapsed.

The game has been bundled before. You can try Steamtrades to get it, or you can accept the not received and later get a copy and contact the winner. He gets it and change the feedback to received. Another solution is to propose giveaway deletion (yes, it's possible). If the winner agree with you to delete the giveaway, you contact support with the proof and they make it to disappear (from your giveaways and from his wins)

9 years ago
Permalink

Comment has been collapsed.

I doubt that someone want to lost their game using the delete option :p

9 years ago
Permalink

Comment has been collapsed.

I had to do it once. Winner agrees to delete the giveaway, and support did it.

Note: you are just deleting the giveaway, not the game

9 years ago
Permalink

Comment has been collapsed.

When you activate a game that generates extra copies, all of them are locked to the region of activation, regardless if original gift/key was ROW.

I won a game long time ago that generated a extra copy. The gift I got was from a user from USA (so, it has no lock at all). The generated copy had no indication of lock, and I thought it was ROW. I did a giveaway months later and the winner told me he couldn't activate because was restricted to South America (my region). I did my research about this and final result was the statement I wrote above. Then I ended trading with someone from a ROW area for a gift of that game, and swaping the gift with the winner (he sent back the locked copy and I sent him the ROW copy he could activate). He got his win and I got my positive feedback of delivered gift.

9 years ago
Permalink

Comment has been collapsed.

I have a gift copy as well. It originaly said it was region locked, but I just checked and it's not anymore. Weird. But I'm in Australia so I assume it would be ROW anyway.

9 years ago
Permalink

Comment has been collapsed.

Exactly

9 years ago
Permalink

Comment has been collapsed.

If I call it right packs got locked retroactively to the region where they come from. Let's say I had a 4-pack prior to these locks and it was ROW, once someone activate it the extra copies will be locked (even with no tags) to South America (because I'm brazillian so the 4-pack came from brazillian store)

9 years ago
Permalink

Comment has been collapsed.

is a bug

9 years ago
Permalink

Comment has been collapsed.

Oh jesus, in hour hour my crash drive II giveway ends, and i am from Brazil.

9 years ago
Permalink

Comment has been collapsed.

You can delete the giveaway before it ends and make a new one for your region.

9 years ago
Permalink

Comment has been collapsed.

A brazilian won, thank god.

9 years ago
Permalink

Comment has been collapsed.

http://i.imgur.com/1RPRJQQ.png

Proof that the steam support(On Italy Language)said that the game don't have a Region-Lock D:

9 years ago
Permalink

Comment has been collapsed.

Yes, when bonus copy, there is sometimes NO WARNING on the gift.
But it is ALWAYS region lock to region where original game is activated.

When you buy from steam store, then gift has a warning.

9 years ago
Permalink

Comment has been collapsed.

i have this same problem, active the key ( and get extra gift in inventory ), i live in South East Asian then i give that gift to my Poland friend and he can't active it, really annoying

9 years ago
Permalink

Comment has been collapsed.

https://www.bundlestars.com/en/bundle/strategy-heroes-bundle

wwith VOUCHER Code SAVE10 you can buy frozen synapse prime + 7 games only for $2.69

9 years ago
Permalink

Comment has been collapsed.

LOL KEK i got sometime ago the same issue with Defy Gravity Extended. Sadly steam support can only removed gift from my inventory, since also region blocked game i have won.

9 years ago
Permalink

Comment has been collapsed.

Pick another copy from tremorgames and send to the winner or try trade the copy region locked.

9 years ago
Permalink

Comment has been collapsed.

Already did that,now to wait only full day

9 years ago
Permalink

Comment has been collapsed.

Good! Now you have 1 week to send the key, just relax! And take back the gift that you sent and do a new giveaway with South America Restrictions...

9 years ago
Permalink

Comment has been collapsed.

Sign in through Steam to add a comment.